HR/People Operations Lead

Our client is seeking an experienced HR Operations Lead to join their growing organization north of Nashville, TN. This highly visible role will serve as a strategic partner to HR leadership while owning the systems, processes, and infrastructure that support the employee experience. The ideal candidate will bring deep expertise in HR Operations, HRIS administration, payroll oversight, systems implementation, process improvement, and organizational change management. This is an excellent opportunity for a builder who thrives in fast-paced, evolving environments and enjoys creating scalable solutions that support long-term growth.

Responsibilities

• Own HR operations, including HRIS administration, data integrity, reporting, compliance, payroll oversight, benefits administration, and employee lifecycle processes.
• Lead HR technology initiatives including HRIS evaluations, implementations, system enhancements, integrations, workflow automation, and vendor management.
• Oversee payroll operations across multiple entities and states, including future payroll system selection, transition planning, process design, and change management efforts.
• Develop and maintain HR policies, procedures, SOPs, and documentation that support scalable and compliant operations.
• Manage employee experience initiatives including onboarding, offboarding, employee changes, internal communications, and HR self-service resources.
• Partner with leadership on organizational growth initiatives, integrations, acquisitions, and people-related operational projects.
• Monitor and maintain compliance with employment laws, leave programs, workers' compensation, workplace safety, and benefits-related requirements.
• Lead cross-functional projects from concept through implementation, providing structure, project plans, communication strategies, and measurable outcomes.
• Identify opportunities for automation, AI-enabled solutions, and process improvements that increase efficiency and enhance employee experience.
• Provide leadership, coaching, and development for direct reports while helping build a high-performing HR Operations function.

Requirements

• 8+ years of progressive experience in HR Operations, HRIS, payroll, benefits administration, people operations, or related functions.
• Bachelor's degree in Human Resources, Business Administration, or a related field required; HR certifications are a plus.
• Demonstrated experience owning HRIS platforms, including administration, reporting, data integrity, system enhancements, implementations, conversions, or vendor evaluations.
• Experience supporting payroll operations in a multi-state and/or multi-entity environment, including vendor partnership and process improvement initiatives.
• Strong project management experience leading complex operational initiatives, system implementations, and organizational change efforts.
• Experience navigating growth, integration, acquisition, or transformation environments preferred.
• Experience with HR technologies, reporting tools, integrations, automation, and payroll systems strongly preferred.

Location

Greater Nashville area (north side of the city). Hybrid schedule: 4 days onsite, 1 day remote.

Pay

$110,000–$120,000 base salary. Eligible for discretionary bonuses and participation in medical, dental, vision benefits, and the company’s 401(k) retirement plan.

Schedule

Monday–Friday, standard business hours. Up to 10% travel as needed.