Jobs · Human Resources · Massachusetts

HR Operations Lead

Walden Robotics · Cambridge, MA · 2 mo ago
Human ResourcesFull-time

About the Role

We're looking for an HR Operations Lead to own and run the people infrastructure behind our rapid growth. This person will take ownership of our core HR programs end to end — from HRIS and compliance to benefits and employee relations — and be the steady, trusted point of contact for every employee and manager at Walden. You'll bring structure and care to a fast-moving environment, and you'll help make our existing HR foundation more robust and scalable.

Responsibilities

  • Serve as the primary point of contact for employee questions and HR-related matters across the company
  • Own and maintain our HRIS (Rippling), ensuring accurate records, clean data hygiene, and well-organized personnel files
  • Manage benefits administration and serve as the internal partner to our external broker, including employee education and open enrollment
  • Ensure ongoing compliance across HR programs — multi-state employment law, required postings, recordkeeping — and support audits as needed
  • Guide managers on employee relations best practices, including performance issues, disciplinary matters, and workplace grievances or disputes
  • Own the employee offboarding process end to end
  • Act as the liaison between employees needing immigration support and outside legal counsel
  • Partner with the Talent Acquisition team to ensure a seamless handoff from recruiting into onboarding
  • Strengthen and scale our existing HR operations programs, policies, and processes to support the company's continued growth
  • Manage relationships with HR vendors and consultants supporting the function
  • Directly manage the HR Coordinator, once hired, to support transactional HR operations volume

Requirements

  • 5+ years of experience in HR generalist or HR operations roles
  • Hands-on experience with HRIS platforms; Rippling experience a strong plus
  • Working knowledge of employment law and multi-state HR compliance requirements
  • Experience with benefits administration and broker partnerships
  • Strong communicator, comfortable connecting with a wide range of people across the company
  • Highly organized and self-directed, with sound judgment on when to escalate

Preferred Qualifications

  • Bachelor's degree in HR or a related field
  • SHRM or HCI certification
  • Prior experience in a high-growth startup environment
  • Interest or exposure to robotics/hardware companies

Benefits

  • Competitive total compensation program, including salary and annual cash bonus
  • Company equity
  • Company-subsidized insurance programs
  • 401(k) with company match
  • Flexible PTO
  • Daily lunch

Walden Robotics is an equal opportunity employer. We envision a world where general-purpose robots dramatically improve the quality of life for all people—supporting us at home, at work, in factories, on farms, and beyond. To accomplish this, we are building a team of exceptional professionals who combine world-class technical skills with creative vision, grounded in humility and collaboration.

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