Volunteer Engagement Manager

About the role

Wheeler Mission Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry dedicated to sharing the Gospel and helping those experiencing homelessness and in need. This part-time, 24-hour per week position oversees volunteer involvement at Wheeler Mission-Bloomington by recruiting, scheduling, selecting, screening, building relationships, and communicating with volunteers, staff, and donors. The role collaborates with staff to ensure volunteers are properly equipped and integrated into their onsite positions, advancing strategic priorities and strengthening ministry operations. Occasional evening, weekend, holiday, and flexible scheduling is required as job duties demand.

Responsibilities

• Recruits, selects, and schedules individual and group volunteers for Wheeler Mission-Bloomington.
• Manages High Impact volunteer program, including recruitment, selection, equipping, development, and leadership.
• Oversees volunteer-driven Medical, Dental, & Legal Clinics.
• Collaborates with team members to ensure proper communication and placement of volunteers.
• Builds relationships with regular volunteers, aiming for retention and commitment to Wheeler Mission.
• Greets and orients volunteers, especially at their first service date.
• Collaborates with WM staff, Directors, and Volunteer Supervisors for volunteer development and placement.
• Maintains open communication with staff to determine needs, create position descriptions, integrate volunteers, and resolve or prevent issues.
• Represents Wheeler Mission to prospective community groups through speaking engagements, volunteer fairs, tours, and interviews.
• Works on transitioning episodic volunteers into regular volunteers and financial donors.
• Attends Development and other necessary staff meetings & trainings.
• Assists in organizing Volunteer Appreciation and leads volunteers in other ministry special events.
• Assists the Director with special projects and administrative responsibilities that strengthen strategic priorities at Wheeler Mission—Bloomington.

Requirements

• Bachelor’s degree in Communications, People and/or Project Management or a combination of education, training, and/or experience.
• Exceptional communication skills.
• Extensive knowledge and experience in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook.
• Belief in the inerrancy of the Holy Bible.
• Follows the Four Pillars of grace-based, trauma-informed, strengths-focused, and Christ-centered environment.
• Adherence to WM Employee Policies and alignment with WM Core Values:
  • Christ-Centered Purpose
  • Faithful Stewardship
  • Excellence
  • Grace and Truth
• Must possess a valid state-issued driver’s license and have a driving record without major moving violations, including convictions for DUI, Reckless Driving, or Driving While Suspended.
• Must be insurable according to standards established by Wheeler Mission’s risk management insurance agency.
• Must pass a post-offer background check and drug/alcohol test; remain free from addiction to drugs or alcohol and illegal drug use.

Skills

• Adaptability
• Relationship Building
• Community Engagement
• Collaboration
• Emotional Intelligence
• Listening
• Compassion
• Detail Oriented
• Timeliness
• Conflict Resolution
• Communicates Effectively
• Dependability

Work Environment & Physical Requirements

• Work in an office setting with regular opportunities for tours, speaking engagements, off-site meetings, and special events.
• Occasional need to set up and facilitate work projects, give tours using stairwells, and lift boxes, tables, chairs, and other items up to 20 pounds.

Schedule

Part-time, 24 hours per week. Occasional evenings, weekends, holidays, and flexible scheduling required as job duties demand.