Visitor Services Coordinator

Essential Duties and Responsibilities

• Greet and assist visitors, clients, and team members in a courteous and professional manner.
• Manage front desk operations including answering phones, receiving deliveries, and handling general inquiries.
• Create, distribute, and maintain employee and visitor access badges in accordance with company security protocols.
• Monitor visitor log and access control systems; escalate issues as needed to facilities or security teams.
• Cookinate with first responders and emergency personnel during on-site incidents; maintain communication and support during drills and real events.
• Serve as a liaison between team members, building management, and security teams regarding access and safety concerns.
• Maintain accurate records of access credentials, incident logs, and visitor traffic.
• Support administrative tasks and internal communications as needed.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Experience with access control systems is a plus.
• Able to handle emergency situations calmly and efficiently.
• Proficiency in Microsoft Office Suite.

Education and Experience

• 2+ years of experience in a receptionist, administrative, or facilities support role (corporate setting preferred).
• Familiarity with access control systems and badge-making software a plus.

Physical Demands

• Regularly sit and talk or hear.
• Occasionally stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus.

We comply with all applicable federal, state, and local laws. California Residents Click Below For Privacy Notice here. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.