Virtual Pharmacy Technician

Responsibilities

• Apply medication knowledge to ensure accuracy in processing prescriptions, refills, and prior authorizations.
• Identify and escalate potential prescribing or workflow issues to senior team members as needed.
• Carefully collaborate with RNs, providers, and coaches to coordinate care and resolve member issues.
• Communicate updates clearly and document all activities accurately within established systems.
• Process clinical tickets promptly and accurately, routing faxes, labs, and records appropriately.
• Follow established SOPs to maintain consistency and compliance.
• Support efficiency and quality improvement initiatives under senior guidance.

Requirements

• Education: Pharmacy Technician Certification or equivalent training required.
• Experience: 1–2 years of experience in pharmacy operations or telehealth support preferred.

Skills

• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with e-prescribing tools, medical records systems, and communication platforms.
• Demonstrates a proactive use of AI tools to improve individual output and efficiency.
• Collaborative mindset and willingness to learn new technologies.

Soft Skills

• Reliable, adaptable, and team-oriented.
• Excellent communication and follow-through.
• Proactive problem solver with a continuous improvement mindset.

Values

• You put people first and take care of yourself, your peers, and our patients equally.
• You have a strong sense of ownership and take initiative while empowering others to do the same.
• You prioritize positive impact over busy work.
• You have no ego and understand that everyone has something to bring to the table regardless of experience.
• You appreciate transparency and promote trust and empowerment through open access of information.
• You are evidence-based and prioritize data and science over seniority or dogma.
• You take risks and rapidly iterate.

Pay

$22/hr. Starting pay will be based on a number of factors and commensurate with qualifications & experience.

Schedule

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.

Benefits

Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.