VIP - Ancillary Sales

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role will be responsible for communicating additional amenities to guests and working closely with the Ancillary Supervisor to promote and sell various promotions.

Responsibilities

• Greet all guests and assist in answering any questions they may have about the venue.
• Promote and sell all the various promotions or upsells offered at each event, such as Fast Lane, Clear Bags, Viewing Decks, etc.
• Absorb and break down signs, tables, tents, etc., as needed.
• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
• Handle cash and credit card transactions according to Live Nation's audit guidelines.
• Balance out at the end of each shift with a supervisor.
• Inventory - all physical items must be counted prior to the start of the event and again at the end of the show.
• Fill in temporarily with another department to support staffing levels during peak or break times.
• Partner with fellow band members at the end of show to close the venue- this includes collecting recyclables from around the venue and/or reserved section, picking up and properly storing event equipment such as podiums, chairs, barricades, etc.

Requirements

• Must be at least 18 years of age.
• High School Diploma or equivalent preferred.
• At least 2 years in Guest Service and communications preferred.
• Prior sales or cash handling experience is a plus.
• Familiar with iPhone and iPad technology.
• Creative thinker and problem solver.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• A strong attention to detail, outgoing personality, sense of teamwork, and ability to execute programs.

Qualifications

• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions.

Skills

• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• A strong attention to detail, outgoing personality, sense of teamwork, and ability to execute programs.

Benefits

• The expected compensation for this position is $19.29 USD - $20.00 USD hourly.

Pay

• The pay is based on a number of factors including market location, qualifications, skills, and experience.

Schedule

• This role is part-time, seasonal, and requires evening and weekend availability.