Vice President, Sales
Position Summary
The Vice President of Sales — Full-Service Hotels is the senior sales leader responsible for driving group and corporate transient revenue production across all full-service properties in Spire Hospitality’s managed portfolio. Reporting directly to the Chief Operating Officer, this executive sets sales strategy, leads a layered team of Regional Sales Directors, property-level Directors of Sales, and serves as the primary driver of revenue growth through new account acquisition, key account penetration, and disciplined sales execution.
Key Responsibilities
- Sales Strategy & Portfolio Leadership
- Develop and execute a comprehensive sales strategy for all full-service properties spanning group, corporate transient, and consortia segments.
- Establish annual sales production goals, booking pace targets, and account penetration benchmarks by property, region, and segment.
- Translate portfolio-level commercial priorities into clear, property-specific sales plans with measurable outcomes.
- Monitor competitive set performance and market demand trends; proactively adjust sales tactics to capture share and defend existing accounts.
- Partner with the COO to align full-service sales execution with Spire’s enterprise commercial strategy.
- Represent the sales function in owner presentations, asset management reviews, and Spire executive leadership meetings.
- Group Sales
- Drive group room night production across all full-service properties, including meetings, conventions, association business, corporate groups, and social/wedding segments.
- Build and maintain a robust national account base and key intermediary relationships (HelmsBriscoe, ConferenceDirect, Maritz, and other third-party planners).
- Establish and enforce group booking pace standards, lead-to-contract conversion benchmarks, and group displacement guidelines in coordination with revenue management.
- Actively prospect for new group business through direct solicitation, trade show participation, site visit programs, and industry networking.
- Ensure property-level sales teams are executing group sales plans with proper account coverage, call activity standards, and pipeline management.
- Collaborate with F&B and catering teams to maximize group ancillary revenue and total event value at full-service properties.
- Corporate & Transient Sales
- Oversee the corporate and consortia sales effort across the full-service portfolio, including annual RFP strategy, national account management, and TMC/GDS positioning.
- Drive preferred account acquisition and share-of-wallet growth among managed and unmanaged corporate segments.
- Build relationships with corporate travel buyers, travel management companies, and key local/regional demand generators in each property’s market.
- Ensure property sales teams are executing robust account management plans with defined call frequencies, production reviews, and rate negotiations.
- Leverage brand loyalty and distribution platforms (Marriott, Hilton, IHG, and other affiliated brands) to maximize corporate rate visibility and transient ADR performance.
- Team Leadership & Development
- Lead, coach, and develop a two-tiered sales organization: Regional Sales Managers at the portfolio level and Directors of Sales embedded at individual full-service properties.
- Set clear performance expectations, conduct regular one-on-one and production reviews, and deliver structured development plans for all direct and indirect reports.
- Recruit and onboard top sales talent; build a bench of high-potential sales professionals capable of growing within Spire’s expanding portfolio.
- Foster a high-accountability sales culture grounded in Spire’s values — one that celebrates wins, learns from losses, and continuously raises the bar on execution.
- Lead succession planning for Regional Sales Manager and Director of Sales roles across the full-service portfolio.
- Account Management & Sales Systems
- Establish and enforce a consistent account management framework, ensuring every property maintains active account files, contact records, and production tracking.
- Oversee CRM utilization and data integrity across the full-service sales team; drive adoption of sales tools and reporting platforms.
- Implement and maintain standardized sales processes including prospecting cadences, proposal workflows, contract templates, and post-event follow-up protocols.
- Deliver regular sales performance reporting to the COO and property ownership groups, providing clear visibility into pipeline health, production pacing, and market share trends.
- Owner & Stakeholder Relations
- Serve as a credible, trusted sales resource for ownership groups and asset managers at full-service properties; present sales strategies and results with clarity and confidence.
- Participate in property-level owner reviews, budget discussions, and annual business planning processes.
- Coordinate with General Managers to ensure sales and operations are aligned on group and corporate business priorities, service standards, and key account commitments.
Qualifications
- Minimum 10 years of progressive hotel sales experience, with at least 4 years in a multi-property or regional sales leadership role.
- Minimum 6 years of direct full-service hotel sales experience; deep understanding of full-service group, catering, and corporate transient dynamics.
- Demonstrated success leading both group and corporate/transient sales functions with measurable revenue and market share results.
- Prior experience managing and developing a layered sales team (regional managers and/or multiple Directors of Sales simultaneously).
- Strong knowledge of the group sales process from prospecting through contract execution, including intermediary relationships and RFP management.
- Fluency with major brand sales platforms and distribution tools (Marriott, Hilton, IHG, or comparable); experience navigating brand loyalty and preferred program environments.
- Proficiency with CRM platforms (Salesforce, Amadeus Delphi FDC, or comparable) and STR/competitive set reporting.
- Established network of group intermediaries, corporate travel buyers, and national account contacts.
Preferred Experience
- In a third-party hotel management environment, with familiarity navigating multiple ownership structures and brand requirements simultaneously.
- Prior experience in the Dallas-Fort Worth market or another major metro with a diverse full-service hotel competitive set.
- Active involvement in HSMAI, MPI, PCMA, or comparable hospitality sales organizations.
- Experience managing sales teams through hotel openings, transitions, or rebranding.
Benefits
We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life insurance, critical accident or illness, short- & long-term disability, paid time off, wellness programs, getting paid before payday with earned wage access, wonderful hotel discounts and much more.