Jobs · Sales · California

Vice President, Sales

KB Home · Santa Clarita, CA · 2 wk ago
On-siteSales$200k/yrFull-time

About the role

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don’t just build houses; we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all.

Opportunity

We are seeking an experienced and strategic Vice President of Sales to lead and elevate our sales organization. This executive will define and execute the division’s sales strategy, drive revenue growth, and ensure alignment with business objectives.

Key Responsibilities

  • Strategic Leadership & Sales Execution

    • Develop and execute comprehensive sales strategies aligned with division business goals
    • Establish and track weekly, monthly, and quarterly sales targets
    • Analyze market data, trends, and competitive landscape to drive sales performance
    • Partner cross-functionally (e.g., Architecture, Mortgage, Operations) to optimize outcomes
    • Provide regular reporting and insights to senior leadership on performance metrics
    • Lead initiatives related to pricing strategy, product mix, new community launches, branding, and marketing efforts
    • Strengthen broker and realtor outreach programs to maximize sales opportunities
  • Team Leadership & Performance Management

    • Recruit, hire, and retain high-performing sales professionals
    • Set clear performance expectations and manage through data-driven scorecards
    • Coach, mentor, and develop sales team members and leaders
    • Conduct performance reviews, implement development plans, and manage performance improvement processes as needed
    • Partner with HR and Compensation to ensure competitive and effective compensation structures
  • Training & Development

    • Identify skill gaps and implement targeted training programs
    • Ensure adherence to company sales processes and business model
    • Oversee structured training programs, including onboarding and fast-track initiatives
    • Lead team meetings to reinforce strategy, share best practices, and celebrate successes
  • Customer Experience Excellence

    • Drive a culture of 100% customer satisfaction
    • Monitor and improve Customer Service Index (CSI) performance
    • Resolve customer concerns promptly and effectively
    • Ensure consistent follow-up with prospects and customers
    • Collaborate across departments to enhance the customer journey
  • Market & Project Leadership

    • Conduct ongoing market research and competitor analysis
    • Contribute to strategic projects including product design, land planning, and community development
    • Support initiatives that drive innovation and increase overall sales performance

Requirements

  • Consistent ability to work evenings, weekends and holidays on a regular basis

  • Travel required within designated region

  • Conduct business in a professional and ethical manner to potential buyers and external brokers to reinforce goodwill and profitability for the company

  • Ability to stand or sit for extended periods

  • Ability to move about work location

  • Ability to move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio)

  • Ability to transport and move up to 20 lbs and move as needed

  • Ability to observe details at close range and communicate information so others will understand

  • Ability to work in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales)

Compensation Details and Benefits

KB Home offers a competitive base pay. The expected range for this position is based on experience and is noted below, paid semi-monthly. Other rewards may include bonuses or role-specific awards. KB Home provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time and vacation.

Pay Range: USD $200,000.00 - USD $230,000.00 /Yr.

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