Vice President Revenue Operations

About the role

The Vice President, Revenue Operations is a pivotal leadership role responsible for unifying and optimizing the revenue engine across Wolters Kluwer's FCC division, a complex, global business $1.3B USD in revenue. This leader will partner directly with the FCC Division CEO and report into the enterprise SVP Revenue Operations to architect and execute a data-driven revenue operations strategy that drives sales acceleration, operational efficiency, and predictable growth across diverse sales channels and geographies.

Responsibilities

• Drive sales acceleration through optimization of processes, systems, and methodologies across all customer segments and geographies.
• Identify and execute 1% improvements across the revenue engine that aggregate into substantial business impact at scale.
• Partner with General Managers in the Division to align revenue operations strategy with regional goals.
• Consolidate and standardize disparate technology stacks, CRM systems, and sales tools into a unified, scalable platform.
• Design and implement best-in-class forecasting methodologies, pipeline management disciplines, and performance metrics.
• Evolve traditional sales operations (reporting/dashboards) into strategic revenue operations with enterprise-wide impact.
• Optimize sales compensation structures and quota management across complex, global sales organization.
• Unify currently siloed functions including sales operations, learning and enablement, and sales strategy under cohesive RevOps framework.
• Partner closely with enterprise RevOps leader to contribute to and leverage centralized capabilities (target model: 70% enterprise standard, 30% division-specific).
• Align marketing, sales, customer success, and finance operations to ensure seamless revenue execution.
• Build world-class revenue analytics and insights capability to inform strategic decision-making.
• Ensure data integrity and governance across complex, global sales systems.
• Deliver actionable intelligence on pipeline health, conversion metrics, sales productivity, and forecast accuracy.
• Leverage automation and AI to enhance sales effectiveness and simplify selling motions.
• Own selection, implementation, and adoption of revenue technology stack (CRM, sales engagement, analytics, compensation tools).
• Drive technology consolidation from fragmented divisional systems toward enterprise-standard platforms.
• Champion automation and process improvement to reduce manual effort and improve sales velocity.
• Integrate learning and enablement function into broader revenue operations strategy.
• Partner with sales leadership to design and execute training, onboarding, and continuous development programs.
• Establish clear performance management frameworks and accountability structures.
• Design revenue operations strategies that work across diverse sales models: inside sales, field sales, enterprise, partners/resellers.
• Balance standardization with appropriate regional and market-specific customization.

Qualifications

• Proven experience building or scaling revenue operations functions in $1B+ enterprise software businesses.
• Deep understanding of complex sales channel models including inside sales, field sales, enterprise accounts, and partner/reseller networks.
• Expert knowledge of revenue forecasting, pipeline management, territory design, and sales compensation structures.
• Experience leading revenue operations across multiple geographies with global team management responsibilities.
• Exceptional business acumen with ability to translate complex data into actionable insights and strategy.
• Deep fluency with enterprise revenue technology platforms (Salesforce, SAP, Oracle, HubSpot, Tableau, or similar).
• Strong analytical skills with expertise in revenue analytics, performance metrics, and business intelligence.
• Understanding of how to leverage AI, automation, and advanced analytics to enhance sales effectiveness.
• Ability to build and lead high-performing, geographically distributed teams across multiple time zones.
• Strong executive presence with ability to partner effectively with division presidents and C-suite leaders.
• Proven capability to lead through influence in matrixed organizations without direct authority.
• Experience managing both inherited teams and building new capabilities from the ground up.
• Track record of attracting, developing, and retaining diverse revenue operations talent.
• Ability to drive accountability and performance while fostering collaboration and team engagement.
• Comfortable operating in high-accountability, results-driven environments with rapid transformation timelines.
• Exceptional communication skills with ability to translate technical concepts for diverse audiences including executives, sales leaders, and cross-functional stakeholders.
• Collaborative mindset with track record of aligning cross-functional stakeholders toward common goals.
• Ability to navigate complex organizational dynamics and build consensus across divisions and geographies.
• Clear, concise communication style that drives alignment, accountability, and results.
• Strong listening skills with ability to understand regional nuances and business unit priorities.
• Skilled at building trust and credibility quickly with new teams and leadership stakeholders.
• Bachelor's degree required; MBA or equivalent advanced degree preferred.
• 15+ years of experience in revenue operations, sales operations, or commercial leadership roles.
• Minimum 7 years in senior or executive management positions with P&L impact or revenue accountability.
• Proven success leading revenue operations for large-scale businesses exceeding $1B in annual revenue.
• Deep understanding of SaaS and enterprise B2B operating models; experience in private equity-backed software companies strongly preferred.
• Track record of revenue operations transformation in global, complex sales environments.
• Experience as a CRO's revenue operations partner or similar strategic operating role preferred.
• Background in companies with multiple sales models serving enterprise customers highly valued.

Skills

• Proven experience building or scaling revenue operations functions in $1B+ enterprise software businesses.
• Deep understanding of complex sales channel models including inside sales, field sales, enterprise accounts, and partner/reseller networks.
• Expert knowledge of revenue forecasting, pipeline management, territory design, and sales compensation structures.
• Experience leading revenue operations across multiple geographies with global team management responsibilities.
• Exceptional business acumen with ability to translate complex data into actionable insights and strategy.
• Deep fluency with enterprise revenue technology platforms (Salesforce, SAP, Oracle, HubSpot, Tableau, or similar).
• Strong analytical skills with expertise in revenue analytics, performance metrics, and business intelligence.
• Understanding of how to leverage AI, automation, and advanced analytics to enhance sales effectiveness.
• Ability to build and lead high-performing, geographically distributed teams across multiple time zones.
• Strong executive presence with ability to partner effectively with division presidents and C-suite leaders.
• Proven capability to lead through influence in matrixed organizations without direct authority.
• Experience managing both inherited teams and building new capabilities from the ground up.
• Track record of attracting, developing, and retaining diverse revenue operations talent.
• Ability to drive accountability and performance while fostering collaboration and team engagement.
• Comfortable operating in high-accountability, results-driven environments with rapid transformation timelines.
• Exceptional communication skills with ability to translate technical concepts for diverse audiences including executives, sales leaders, and cross-functional stakeholders.
• Collaborative mindset with track record of aligning cross-functional stakeholders toward common goals.
• Ability to navigate complex organizational dynamics and build consensus across divisions and geographies.
• Clear, concise communication style that drives alignment, accountability, and results.
• Strong listening skills with ability to understand regional nuances and business unit priorities.
• Skilled at building trust and credibility quickly with new teams and leadership stakeholders.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Pay

$206,300.00 - $309,400.00 USD

Schedule

Full-time