Vice President of Operations - Commercial Division

About the Role

The VP of Operations will steer the Commercial Construction Business Units toward success by ensuring competitiveness, enhancing profitable growth, and driving unwavering support for our people. This role focuses on operational excellence, continuous improvement, and fostering a culture of collaboration and empowerment. The VP will leverage innovative practices and advanced technologies to achieve unparalleled operational efficiency while aligning with the company’s strategic plan.

Organizational Structure

Reports to the Executive Vice President of Commercial Operations. Coordinates and collaborates with Corporate Services Department Directors.

Responsibilities

• Run key business unit meetings, ensuring metrics are set, met, and processes followed (e.g., project forecast meetings and audits).
• Assist in developing strategic and tactical goals; drive goals to completion by creating timelines, assigning owners, monitoring progress, removing obstacles, and celebrating success.
• Create, contribute to, and manage data and analytic processes.
• Develop meaningful metrics and drive accountability, consequences, and celebrations.
• Support the total customer experience, resolve problems, and drive continuous improvement.
• Assist in problem resolution, ensuring adherence to company-wide procedures and processes.
• Remove obstacles and barriers that hinder operations.
• Act as a sounding board, mentor, teacher, and confidant in decision-making, including significant opportunity assessment and risk management.
• Ensure the organization focuses on learning, improving, and reinforcing success amid complications.
• Be highly visible and approachable, resolving problems and contributing to success for both the business unit and the company.

Requirements

• Bachelor’s degree in Construction Management, Civil Engineering, or a related field.
• 10-15 years of experience as an Operations Manager in a Commercial Construction Company with revenue of $1B+.

Skills

• Leadership: Customer-focused, strategic, and tactical thinker with the mental acuity to learn, anticipate, and solve problems quickly.
• Communication: Strong verbal, written, and presentation skills; assertive in decision-making and emotionally intelligent.
• Process-Oriented: Organized, flexible, and adept at using data to drive business procedures; mechanical interest in processes and technologies.
• People-Oriented: Assertive and resilient while showing empathy; guides teams effectively.
• Adaptability: Thrives in change and motivates profitable, organizational growth.
• Coaching: Encourages employees and leaders to reach their maximum potential; inclusive and motivating.
• Technology: Proficient with hardware and software tools for data-driven decisions.
• Construction Expertise: Proven experience leading teams in the construction industry; deep market knowledge and vocational relevance.

Benefits

• Employer-paid medical (HDHP) + preventive care.
• Dental, vision, Rx, and FSA options.
• Employer-paid life, AD&D, STD, and LTD insurance.
• Voluntary supplemental insurance options.
• Parental leave and EAP support.
• Tuition reimbursement.
• 401(k) with 100% employer match up to 10% + bi-annual bonuses.
• Generous paid time off (holidays, PTO, bereavement, volunteer).
• Community sponsorships and involvement.
• Employee appreciation events and celebrations.
• Company-paid trainings and certifications.