Vice President - Commercial Operations
Ladders · New York, NY · 3 days ago
On-siteBusiness Development$265k–$315k/yrFull-time
Responsibilities
- Spearhead the transformation of the global customer service organization into a proactive success engine
- Enhance operational efficiency and maintain infrastructure for commercial team success
- Promote a data-driven culture with robust forecasting and performance reviews
- Collaborate with Commercial Product Management and Billing for tech alignment
- Work with the Head of Sales to ensure operational strategies meet revenue targets
- Align the company Energy with the broader the company commercial and billing ecosystem
Qualifications
- 15+ years of leadership experience in commercial operations and sales environments
- Experience managing and developing global, multi-disciplinary teams
- Familiarity with CRM and ERP tools, particularly Salesforce and SAP
- Strong analytical skills in commercial data, forecasting, and revenue operations metrics
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retail Plans
- Retirement Plans
- Comprehensive Insurance Plans
- Lifestyle programs & Wellness Resources
- Education Benefits
- Family Care Benefits & Caregiving Support
- Commute Transit Program Subscription Discounts
- Employee Referral Program