Vice President, Controls Management (Remote)

About the role

The Vice President, Controls Management at Step Up For Students is a strategic enterprise leader responsible for building, evolving, and governing the organization's end-to-end controls management function.

Responsibilities

• Lead the enterprise Controls Management strategy, including the build-out, maturity, and ongoing evolution of the controls management function and operating model.
• Design and implement a scalable enterprise controls framework that defines control standards, governance structures, control taxonomy, and lifecycle management practices.
• Establish and maintain a centralized controls library, including documentation standards, control mapping, ownership structure, and version governance across the enterprise.
• Build and operationalize a controls evidence repository to support audit readiness, regulatory compliance, and transparent visibility into control execution.
• Develop and implement a continuous controls monitoring capability to proactively identify control failures, emerging risks, and process inefficiencies.
• Drive controls framework build-out across key business domains, ensuring alignment between business processes, regulatory requirements, and enterprise risk appetite.
• Embed "controls by design" principles into business process redesign, digital transformation, and technology implementation initiatives.
• Standardize control design, testing, validation, and remediation methodologies to ensure consistency, scalability, and operational rigor across the organization.
• Provide strategic guidance to the Board and executive leadership on controls maturity, control effectiveness, and enterprise-wide risk and governance posture.
• Partner with business leaders to integrate controls into end-to-end workflows in a way that supports efficiency, automation, and improved customer and operational outcomes.
• Oversee control gap identification, risk-based prioritization, remediation planning, and sustainable resolution of control deficiencies.
• Lead the development of enterprise controls governance routines, including reporting dashboards, control health metrics, and executive-level visibility into control performance.
• Build and lead a high-performing Controls Management organization, including structure design, capability development, and operating model execution.
• Recruit, develop, and retain top Controls Management talent while fostering deep expertise in control design, risk awareness, and regulatory alignment.
• Provide coaching and leadership development to strengthen technical controls expertise and enterprise leadership capability within the team.
• Partner closely with Risk, Compliance, Internal Audit, Finance, Operations, and Technology to ensure a fully integrated and aligned control environment.

Qualifications

• Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries.
• Military service can substitute for professional experience and/or formal education requirements.
• 12+ years of progressive experience in internal controls, enterprise risk management, compliance, audit, or governance within a complex, regulated organization.
• 5+ years of senior leadership experience with accountability for building and managing enterprise-scale controls, risk, or governance functions.
• Proven track record of establishing and scaling controls management capabilities, including controls libraries, evidence repositories, and structured documentation practices.
• Experience implementing continuous controls monitoring programs, control testing frameworks, and risk based validation methodologies across multiple business areas.
• Strong experience embedding controls into business processes, system design, and enterprise transformation or modernization initiatives.
• Demonstrated experience partnering with executive leadership and governance bodies on control effectiveness, risk exposure, and enterprise control maturity.
• Experience working in highly matrixed environments with cross-functional stakeholders including Risk, Compliance, Internal Audit, Finance, Operations, and Technology.
• Proven experience identifying control gaps, driving remediation efforts, and ensuring sustainable resolution of audit findings and regulatory issues.

Key Competencies

• Demonstrates critical Transformation and Leadership skills and abilities: True Collaboration; Focusing on Outcomes: Owning and effectively solving problems for today and the future; Empathetic Leadership; Adaptability and Resilience; Emotional Intelligence/CEM skills and Continuous Development/Continuous Improvement Mindsets.
• Ability to design, implement, and evolve a scalable enterprise controls framework that includes control standards, governance structures, and lifecycle management practices to ensure consistency, transparency, and regulatory alignment across the organization.
• Strong capability to embed controls directly into business processes, system design, and transformation initiatives in a way that strengthens compliance and risk management while supporting operational efficiency and scalability.
• Ability to assess control environments holistically, identify systemic control gaps, prioritize risk exposure, and develop practical, sustainable remediation strategies that improve overall control effectiveness.
• Proven ability to advise and influence senior leadership and governance bodies on control effectiveness, enterprise risk posture, and control maturity in a clear, credible, and solution-oriented manner.
• Demonstrated ability in leading the design, build-out, and maturity of an enterprise controls framework, including control standards, governance models, and control lifecycle management.

Interview Process

• Veriff Identity Verification
• Recruiter Video Interview
• Hiring Manager Video Interview
• Panel Video Interview
• Final Video Interview with Chief Executive Officer

Why You’ll Love Working Here

• Award-Winning Culture: We’ve been named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group and honored as one of the Healthiest Companies by Florida’s First Coast Worksite Wellness Council.
• Fast Company recognized us as one of the Best Workplaces for Innovators—proof that we foster an environment where big ideas and bold thinking are encouraged.
• Comprehensive Benefits: Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future.
• Flexibility & Work-Life Harmony: Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy.
• Growth & Development: From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way.
• Supportive Professional Environment: Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace.
• Collaboration isn’t just encouraged, it’s how we work.