Vice President - Business Services (Commercial Banking)

About the role

We are seeking a VP Business Services (Commercial Banking) to work closely with small to medium-sized businesses. The role involves delivering customized solutions such as loans, lines of credit, and treasury management services. Key responsibilities include ensuring member satisfaction, building long-term relationships, identifying business growth opportunities, collaborating with other departments, and staying informed about financial regulations and market trends.

Responsibilities

• Develop new member relationships through organized prospecting efforts.
• Provide outstanding, accurate, and timely service to members.
• Maintain strong relationships with Credit and Operations teams through clear communication and mutual respect.
• Represent Business Services at community events and local non-profits.
• Implement and promote Business Services initiatives to strengthen member experience and profitability.
• Manage performance metrics demonstrating loan and deposit growth, fee income, and portfolio quality.

Requirements

• Bachelor's degree in Business Administration, Accounting, Finance, or a related field.
• Five or more years of financial institution experience, with at least three years in business lending and relationship management.
• Professional interpersonal skills essential for interacting with credit union staff and members.
• Expert knowledge of business lending, deposit acquisition, and treasury management products and strategies.
• Past experience in business development and leadership roles.
• Thorough understanding of laws and regulations governing lending and deposit products.
• Ability to ask in-depth questions and effectively negotiate.
• In-depth mathematical skills required for calculations and concepts involving decimals, percentages, fractions, dividends, interest, amortization, payoffs, and equity.
• Basic knowledge of Microsoft Word, Outlook, and intermediate knowledge of Excel.

Qualifications

• Strong communication and analytical skills.
• A deep understanding of business finance.

Skills

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Knowledge of financial regulations and market trends.
• Experience in business lending and relationship management.
• Ability to develop and maintain strong relationships with clients.
• Proficiency in Microsoft Office Suite.

Benefits

• Opportunities to contribute to the mission of fulfilling our vision of a better, more equitable world.
• Collaborative environment with a focus on teamwork and member satisfaction.
• Challenging and rewarding career path within a growing organization.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time position with flexible working hours to accommodate business needs.

Location

Opportunities available in Sheboygan and surrounding counties, as well as Milwaukee/Waukesha.