Vice President - Business Services (Commercial Banking)

About the role

We are seeking a VP Business Services (Commercial Banking) who will work closely with small to medium-sized businesses to understand their banking needs and deliver customized solutions such as loans, lines of credit, and treasury management services. The role involves ensuring member satisfaction, building long-term relationships, and identifying opportunities for business growth. This individual will collaborate with other departments and stay informed about financial regulations and market trends to guide members effectively.

Responsibilities

• Develop new member relationships through organized prospecting efforts.
• Provide outstanding, accurate, and timely service to members.
• Build and maintain strong relationships with Credit and Operations teams, marked by clear communication and mutual respect.
• Represent Business Services at community events and local non-profits.
• Implement and promote Business Services initiatives and foster a service to sales culture.
• Ensure performance metrics demonstrate attainment of key business objectives, including loan and deposit growth, fee income, and portfolio quality.

Requirements

• Bachelor's Degree in Business Administration, Accounting, Finance or a related field.
• Five or more years of financial institution experience with at least three years in business lending and relationship management; or combination of applicable work experience and education.
• Professional interpersonal skills essential for interacting with credit union staff and members.
• Expert knowledge of business lending, deposit acquisition, and treasury management products and strategies.
• Proven business development and leadership abilities.
• Expert knowledge of laws and regulations governing lending and deposit products.
• Demonstrated ability to ask in-depth questions and effectively negotiate.
• In-depth mathematical skills required (calculations and concepts involving decimals, percentages, fractions, dividends, interest, amortization, payoff, and equity calculations).
• Basic knowledge of Microsoft Word, Outlook, and intermediate knowledge of Excel.

Qualifications

• Strong communication and analytical skills.
• A deep understanding of business finance.

Skills

• Business Development
• Relationship Management
• Financial Analysis
• Market Research
• Regulatory Compliance

Benefits

• Competitive compensation package.
• Flexible work schedule.
• Professional development opportunities.
• Work-life balance.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role offers a flexible schedule to accommodate the needs of both the employee and the business.