Vice President
About the role
The Vice President is responsible for managing all branch office operations including sales, business development, customer relationships, project management, and administration. The Vice President has full profit and loss responsibility for all facets of their location and is accountable for leveraging the BluSky brand to develop relationships with industry professionals, resulting in new business opportunities. This role involves training, coaching, motivating, and leading all team members to meet sales, revenue, and customer service goals.
Responsibilities
- Manage overall P&L at the office level to drive profitability:
- Meet or exceed overall office sales, revenue, and EBITDA goals.
- Manage expenses to established budgets.
- Drive profitability to meet or exceed established office goals.
- Hold team accountable to job-specific, minimum target margins.
- Ensure system utilization and data integrity.
- Support overall office sales and revenue:
- Support sales teams in developing new business opportunities by identifying and fostering professional trade partner relationships and referral channels, including:
- End-user client base (property management, property ownership, asset management, portfolio management, facility and maintenance management, etc.).
- Diamond Influencer relationships (brokers, insurance adjusters, independent adjusters, consultants, hygienists, architects, engineers, etc.).
- Managed insurance repair programs.
- Drive project schedules and revenue to ensure monthly revenue targets are met or exceeded.
- Support business development activities and relationship building.
- Support sales teams in developing new business opportunities by identifying and fostering professional trade partner relationships and referral channels, including:
- Management and Human Resources:
- Support recruiting efforts by identifying and attracting top talent.
- Ensure employee development and retention through coaching, training, and mentoring.
- Implement new hire orientation and performance management planning in partnership with Human Resources.
- Foster BluSky Best Practices and company culture.
- Oversee timekeeping and payroll management.
- Ensure all employees follow regulatory and BluSky Safety Program requirements.
- Operations:
- Acquire, maintain, and protect company assets.
- Ensure exceptional customer experiences and satisfaction.
- Ensure proper project management practices are followed.
- Manage weekly production and WIP reports.
- Manage overall office budget and expenses.
- Ensure usage and compliance with management software and systems.
- Follow and implement federal, state, and local employment laws.
- Follow and implement federal, state, and local laws including OSHA, IICRC, MSDS sheets, and safety requirements.
- Ensure BluSky paperwork and file documentation requirements are met, with a focus on contracts, work authorizations, and subcontractor agreements.
- Manage accounts receivables and payables per company goals.
- Oversee project schedules and adherence to start and completion dates to drive revenue.
- General Responsibilities:
- Achieve training goals and minimum attendance as established by BluSky.
- Adhere to all company Best Practices.
- Provide the highest level of customer service.
- Lead and cultivate a positive office culture.
- Perform all other duties and projects as assigned.
Requirements
- 5+ years of insurance restoration experience preferred.
- 3+ years of management experience preferred.
- Strong business development experience with a proven track record of success.
- Ability to communicate effectively with clients, internal and external contacts throughout the project management process.
- Ability to attend business development networking functions as required.
- Ability to travel in response to project needs and leadership functions.
- Proficient in Microsoft Office Suite and social media platforms such as LinkedIn.
- Valid driver's license and satisfactory driving record.
Qualifications
- Bachelor's degree in Construction Management, Engineering, Business, or equivalent experience required.
Work Environment & Physical Demands
The work environment is usually quiet. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; reach with hands and arms; talk and hear. The employee is required to regularly move and walk around the office.
Travel
Minimal travel. Some out-of-area and overnight travel may be expected for training or meetings.
Pay
Salary Range: $95,000 – $175,000. Commission OTE Range: $60,000 – $250,000. Vehicle allowance provided.
Benefits
- Matching 401(k) plan.
- Health insurance (medical, dental, and vision).
- Paid time off and paid holidays.
- Disability coverage.
- Job-specific equipment (e.g., laptop, smartphone).
- Corporate apparel allowance.
- Remote work opportunities.
- Employee Assistance Program.
- Accident and Critical Illness Coverage.
- LegalShield.
- Professional Development Opportunities.
- Paid Employee Referral Program.