Veterinary Urgent Care Receptionist Part-Time - Veterinary Urgent Care Center Dedham

About the role

Welcome to Veterinary Urgent Care Center - Dedham. Our mission is centered on providing critical, timely care for small animals when they need it most. The Dedham community recognizes our commitment, evidenced by our excellent Google rating of 4.9 stars, reflecting deep trust in our dedicated teammates. This urgent care setting offers a fast-paced environment where you can truly leverage your skills and immediately impact patient lives. If you are ready to join a highly respected team in a mission-driven specialty, this is where you can do your best work. While operating locally in Dedham, our hospital is part of a supportive national network committed to fostering professional growth for all teammates. We prioritize a culture of continuous learning and provide resources designed to help you succeed.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A veterinary degree or equivalent from an AVMA-accredited institution.
• Current licensure to practice veterinary medicine in Massachusetts.
• Experience in urgent care or similar settings preferred.

Skills

• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in veterinary software.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, life insurance, and disability coverage.
• Discounted veterinary care for your own pets.
• Access to an online discount platform and free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate or salary based on your experience and role.

Schedule

A flexible schedule, including some weekends and holidays.