Part-Time Receptionist - Veterinary Urgent Care Center East Providence

Welcome to the Veterinary Urgent Care Center

Welcome to the Veterinary Urgent Care Center in East Providence, Rhode Island. This is where your passion for high-quality small animal medicine meets a community that genuinely respects our commitment to prompt, compassionate care. We are known for providing dedicated support to pet owners when they need it most, a dedication reflected in our stellar 4.9-star Google rating. We believe that when we empower you, the entire team succeeds. We are looking for collaborative and compassionate teammates ready to make a significant impact in the lives of pets and their families.

About the Role

We are seeking a Receptionist who will manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. You will also maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Additionally, you will advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. You will embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.