Veterinary Receptionist - Spindale, NC

Position Details

Role: Veterinary Receptionist / Front Desk Agent
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Five-day work week; no nights, holidays, or on-call shifts

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

What Our Veterinary Receptionists Do

Welcome clients and patients with warmth, professionalism, and compassion
Answer phones, route calls appropriately, and respond to client inquiries
Schedule appointments and manage daily appointment flow
Assist with patient check-in and check-out procedures
Process payments and maintain accurate client and patient records
Communicate hospital policies, services, and recommendations clearly
Support client education and follow-up communications
Maintain an organized, professional reception area
Collaborate with veterinarians and support staff to ensure a positive client experience
Help support efficient patient flow throughout the hospital

What Our Veterinary Receptionists Bring

• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Professional demeanor and willingness to learn
• Ability to remain calm and compassionate during challenging situations
• Veterinary experience preferred but not required
• Commitment to providing exceptional client service

The Extras You'll Actually Feel

• A team that genuinely enjoys working together
• Mentorship and support as you grow your career
• Opportunities to learn and develop new skills
• Meaningful relationships with clients and their pets
• A workplace built on collaboration, respect, and positivity
• A culture that values both professional growth and work-life balance

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program