Veterinary Receptionist - Wilmington, NC

A Country Veterinary Clinic is Hiring a Veterinary Receptionist!

About the role

A Country Veterinary Clinic is building something special, and we're looking for an experienced Veterinary Receptionist to join our growing team. We believe exceptional patient care starts with exceptional people, which is why we've created a workplace where teamwork, personal growth, and work-life balance are priorities—not afterthoughts. Our structure allows us to deliver consistent, high-quality medicine while ensuring our team members have the support, resources, and schedule they need to thrive.

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate records
• Capture payments, process invoices, and review estimates with clients
• Support smooth patient flow through communication with doctors and technicians
• Deliver exceptional customer service during every interaction

Requirements

• Previous veterinary reception experience preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mindset
• Excellent communication and customer service skills
• Accountability and reliability
• Willingness to learn, grow, and support fellow team members
• Ability to anticipate team needs and promote efficiency throughout the hospital

Qualifications

• High school diploma or equivalent
• Valid driver’s license and reliable transportation
• Basic computer skills

Skills

• Excellent communication and interpersonal skills
• Attention to detail and organization
• Ability to handle multiple tasks simultaneously
• Positive attitude and team spirit

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Pay

Negotiable and based on experience

Schedule

Four weekdays, 7:45 a.m.–5:45 p.m. | No weekends