Veterinary Receptionist - Acredale Animal Hospital (Kempsville)

About the role

Acredale Animal Hospital, Kempsville, is seeking a compassionate and dedicated receptionist to join our team. Located in the beautiful Virginia Beach, VA, we are a 35-year-old hospital that prides itself on providing comprehensive care and maintaining a 4.6-star Google rating. We value our team members and offer a supportive and professional environment where your expertise is valued.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude
• Maintain accurate medical records and handle financial transactions
• Ensure seamless care coordination and educate clients on preventative care
• Be a calming presence for clients and demonstrate empathy and respect

Requirements

• A passion for providing excellent customer service and a genuine love for animals
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
• A collaborative, team-first mindset and the ability to work both independently and with direction
• Experience with veterinary software is preferred
• A flexible schedule, including some weekends and holidays

Qualifications

• A high school diploma or equivalent
• Experience in a similar role preferred
• Ability to work independently and as part of a team

Skills

• Excellent communication skills
• Organizational skills
• Customer service orientation
• Ability to manage stress

Benefits

• Comprehensive benefits package including medical, dental, vision, and EAP
• 401k retirement options
• Additional financial protection benefits like Life Insurance and Disability coverage
• Opportunities for professional development

Pay

Competitive compensation based on experience and role.

Schedule

A flexible schedule, including some weekends and holidays.