Medical Receptionist - Glastonbury Primary Care
Position Purpose
Business Services Representative/Medical Receptionist – Glastonbury Primary Care is a key front-desk role supporting a busy primary care practice by creating a welcoming and efficient experience for patients.
Responsibilities
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols in order to maximize provider productivity.
Qualifications
- High school diploma or equivalent.
- Experience within a medical office or billing department preferred.
- Knowledge of patient billing and medical terminology preferred.
- Excellent keyboard skills.
- Requires proficiency in a Windows based computer environment and Microsoft Office products.
- Accuracy and dependability required.
Position Highlights and Benefits
- Day Shift.
- Hours may vary.
- Great benefits effective day 1.
- Patient-centric environment.
- Career growth and advancement potential.
- Diverse and inclusive culture.
About the Practice
We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.
Our Commitment
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.