Veterinary Receptionist, Part Time
for each heading. Use - for lists. Use
for prose. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: EEO, navigation, etc. Must preserve all substantive info.
We need to parse the posting.
Key info:
- Title: Veterinary Receptionist, Part Time | $20–$22/hour Location: Riverhead, NY Schedule: Part-Time | 10-hour shifts Compensation: $20–$22/hour based on experience and skillset + $3/hour overnight shift differential from 11:00 PM–7:00 AM
- East End Veterinary Center (EEVC) is hiring a full-time Veterinary Receptionist in Riverhead, NY. (Note: conflict: part-time vs full-time but we keep as given.)
- In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service.
- Compensation $20–$22/hour based on experience and skillset $3/hour overnight shift differential from 11:00 PM–7:00 AM
- Part -Time Benefits (list):
CSR Certificate Program!
Uniform Allowance + Free VetBloom access (RACE-approved CE)
Veterinary Technician Education Sponsorships
Professional Development Assistance
Employee Referral Bonuses + Employee Pet Discount
NVA Pet Resort Discount + Pet Insurance Discount
401(k) with employer match
Employee Assistance Program
Employee Pet Area – We have plenty of space for you to bring your own pets to work!
- Schedule Part-Time 10-hour shifts
- Responsibilities (list):
Welcome clients and provide compassionate, professional support in person and over the phone
Educate clients and referring veterinarians about available emergency and specialty services
Coordinate and schedule appointments within our multi-specialty animal hospital
Handle reminder and follow-up communications by phone and email
Accurately update and maintain client and patient records and files
Communicate effectively with clients, referring veterinarians, and hospital team members
Support the needs of our emergency and specialty departments in a fast-paced environment
Help create a positive client experience during both routine and emotionally challenging situations
- Qualifications (list):
Strong customer service and communication skills
Ability to create a welcoming, professional first impression for clients and referring veterinary partners
Comfortable working in a fast-paced emergency and specialty veterinary hospital environment
Strong multitasking, organization, and attention-to-detail skills
Ability to adapt when priorities change or unexpected situations arise
Collaborative, team-oriented approach with a commitment to respectful communication
Previous customer service experience preferred
Ability to communicate compassionately with pet owners, including during stressful or emotional situations
Fluent English speaking and reading skills required
- About East End Veterinary Center (description):
Did you know? East End Veterinary Center is Suffolk County's only VECCS Level II Certified Facility, providing 24/7 emergency and critical care alongside specialty veterinary services. At EEVC, we believe in empowering our team members to take ownership of their work and make meaningful contributions. From day one, our onboarding process is designed to set you up for success, with continued support and mentorship throughout your training. We encourage initiative and actively support professional growth through structured career development opportunities. Whether you're interested in expanding your skills or exploring future opportunities throughout the hospital, we're committed to helping you achieve your goals. Our team is built on respect, collaboration, and a shared passion for providing exceptional care to patients and their families.
- Surrounding Areas (list of locations) maybe not needed? It's substantive but could be considered location info. Might include as part of About? The instruction: include a section only when posting has real, specific content for it. Surrounding Areas is location info; could be included as part of About or separate? Probably we can include as part of About (maybe as a paragraph). But we have to preserve all substantive info. Could create a
with that list.
- Considering Relocating? (paragraph) also substantive.
- About Ethos Veterinary Health (description) also substantive.
- Join Us At Ethos (call to action) maybe considered boilerplate? It's promotional but still substantive. Might keep as part of About Ethos? Could be separate section "About the Company"? But we have headings limited to: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings. Not "About the Company". So we need to map content to those headings.
Thus:
- About the role: includes description of role, maybe the introductory paragraph about supporting emergency and specialty teams, etc. Also could include About East End Veterinary Center and About Ethos Veterinary Health? Those are about the company, not the role. But we don't have a heading for company. Could we put them under About the role? Might be okay but could be considered not exactly role. However instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other headings, but says use those for section headings (e.g.) implying those are examples; we could also have other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map all content into those sections.
Thus:
- About the role: include role description, maybe also company overview? Could incorporate company info as part of role description.
- Responsibilities: list.
- Requirements: could combine Qualifications and maybe Skills? But we have separate headings for Requirements, Qualifications, Skills. We need to decide what goes where. The posting has "Qualifications" list. Could treat that as Requirements or Qualifications. We have both headings; we could put qualifications under Requirements, and maybe Skills under Qualifications? But we have no separate Skills list. Could combine.
Better: Use Requirements for the qualifications list. Use Qualifications maybe for any additional? But we don't have separate. Could put the qualifications list under Requirements and leave Qualifications empty? But we must not emit a heading followed by filler/placeholder text. So we cannot have a Qualifications heading with no content. So we should either omit Qualifications heading if no distinct content, or put something meaningful there. The posting does not have a separate "Skills" list; but we could treat the qualifications as skills. However we have both Requirements and Qualifications headings; we need to decide which to use.
We could treat the qualifications list as Requirements, and maybe put any "Skills" under Qualifications (like strong customer service, communication skills). But that seems redundant.
Alternatively, we could combine Requirements and Qualifications into one section, but we need headings. Perhaps we can use Requirements for the list, and Qualifications for a short paragraph summarizing? But we must not invent content.
Better approach: Use only the headings that have substantive content: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Omit Qualifications and Skills if no distinct content. The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we must include all; it's examples. So we can omit those lacking content.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Now we need to extract content for each.
About the role: Should include the description of role, maybe also company overview? Let's craft a paragraph that includes: "East End Veterinary Center (EEVC) is hiring a Veterinary Receptionist in Riverhead, NY. In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service." Also maybe include the note about EEVC being Suffolk County's only VECCS Level II Certified Facility, etc. That is about the company but could be part of role description. We'll include it.
Responsibilities: list as - each.
Requirements: list of qualifications.
Benefits: list as given.
Pay: include compensation details: $20–$22/hour based on experience and skillset + $3/hour overnight shift differential from 11:00 PM–7:00 AM.
Schedule: Part-Time, 10-hour shifts.
We should not repeat job title as heading.
We must not include boilerplate like EEO, navigation, legal, etc. Also remove duplicated lines.
We need to output only HTML fragment.
Let's craft.
HTML:
About the role
East End Veterinary Center (EEVC) is hiring a Veterinary Receptionist in Riverhead, NY. In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service. EEVC is Suffolk County's only VECCS Level II Certified Facility, providing 24/7 emergency and critical care alongside specialty veterinary services. The center empowers team members to take ownership of their work, offers a structured onboarding process with mentorship, and supports professional growth through career development opportunities.
Responsibilities
- Welcome clients and provide compassionate, professional support in person and over the phone
- Educate clients and referring veterinarians about available emergency and specialty services
- Coordinate and schedule appointments within our multi-specialty animal hospital
- Handle reminder and follow-up communications by phone and email
- Accurately update and maintain client and patient records and files
- Communicate effectively with clients, referring veterinarians, and hospital team members
- Support the needs of our emergency and specialty departments in a fast-paced environment
- Help create a positive client experience during both routine and emotionally challenging situations
Requirements
- Strong customer service and communication skills
- Ability to create a welcoming, professional first impression for clients and referring veterinary partners
- Comfortable working in a fast-paced emergency and specialty veterinary hospital environment
- Strong multitasking, organization, and attention-to-detail skills
- Ability to adapt when priorities change or unexpected situations arise
- Collaborative, team-oriented approach with a commitment to respectful communication
- Previous customer service experience preferred
- Ability to communicate compassionately with pet owners, including during stressful or emotional situations
- Fluent English speaking and reading skills required
Benefits
- CSR Certificate Program!
- Uniform Allowance + Free VetBloom access (RACE-approved CE)
- Veterinary Technician Education Sponsorships
- Professional Development Assistance
- Employee Referral Bonuses + Employee Pet Discount
- NVA Pet Resort Discount + Pet Insurance Discount
- 401(k) with employer match
- Employee Assistance Program
- Employee Pet Area – We have plenty of space for you to bring your own pets to work!
Pay
$20–$22/hour based on experience and skillset, plus $3/hour overnight shift differential from 11:00
for prose. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: EEO, navigation, etc. Must preserve all substantive info. We need to parse the posting. Key info: - Title: Veterinary Receptionist, Part Time | $20–$22/hour Location: Riverhead, NY Schedule: Part-Time | 10-hour shifts Compensation: $20–$22/hour based on experience and skillset + $3/hour overnight shift differential from 11:00 PM–7:00 AM - East End Veterinary Center (EEVC) is hiring a full-time Veterinary Receptionist in Riverhead, NY. (Note: conflict: part-time vs full-time but we keep as given.) - In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service. - Compensation $20–$22/hour based on experience and skillset $3/hour overnight shift differential from 11:00 PM–7:00 AM - Part -Time Benefits (list): CSR Certificate Program! Uniform Allowance + Free VetBloom access (RACE-approved CE) Veterinary Technician Education Sponsorships Professional Development Assistance Employee Referral Bonuses + Employee Pet Discount NVA Pet Resort Discount + Pet Insurance Discount 401(k) with employer match Employee Assistance Program Employee Pet Area – We have plenty of space for you to bring your own pets to work! - Schedule Part-Time 10-hour shifts - Responsibilities (list): Welcome clients and provide compassionate, professional support in person and over the phone Educate clients and referring veterinarians about available emergency and specialty services Coordinate and schedule appointments within our multi-specialty animal hospital Handle reminder and follow-up communications by phone and email Accurately update and maintain client and patient records and files Communicate effectively with clients, referring veterinarians, and hospital team members Support the needs of our emergency and specialty departments in a fast-paced environment Help create a positive client experience during both routine and emotionally challenging situations - Qualifications (list): Strong customer service and communication skills Ability to create a welcoming, professional first impression for clients and referring veterinary partners Comfortable working in a fast-paced emergency and specialty veterinary hospital environment Strong multitasking, organization, and attention-to-detail skills Ability to adapt when priorities change or unexpected situations arise Collaborative, team-oriented approach with a commitment to respectful communication Previous customer service experience preferred Ability to communicate compassionately with pet owners, including during stressful or emotional situations Fluent English speaking and reading skills required - About East End Veterinary Center (description): Did you know? East End Veterinary Center is Suffolk County's only VECCS Level II Certified Facility, providing 24/7 emergency and critical care alongside specialty veterinary services. At EEVC, we believe in empowering our team members to take ownership of their work and make meaningful contributions. From day one, our onboarding process is designed to set you up for success, with continued support and mentorship throughout your training. We encourage initiative and actively support professional growth through structured career development opportunities. Whether you're interested in expanding your skills or exploring future opportunities throughout the hospital, we're committed to helping you achieve your goals. Our team is built on respect, collaboration, and a shared passion for providing exceptional care to patients and their families. - Surrounding Areas (list of locations) maybe not needed? It's substantive but could be considered location info. Might include as part of About? The instruction: include a section only when posting has real, specific content for it. Surrounding Areas is location info; could be included as part of About or separate? Probably we can include as part of About (maybe as a paragraph). But we have to preserve all substantive info. Could create a
with that list. - Considering Relocating? (paragraph) also substantive. - About Ethos Veterinary Health (description) also substantive. - Join Us At Ethos (call to action) maybe considered boilerplate? It's promotional but still substantive. Might keep as part of About Ethos? Could be separate section "About the Company"? But we have headings limited to: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings. Not "About the Company". So we need to map content to those headings.
Thus:
- About the role: includes description of role, maybe the introductory paragraph about supporting emergency and specialty teams, etc. Also could include About East End Veterinary Center and About Ethos Veterinary Health? Those are about the company, not the role. But we don't have a heading for company. Could we put them under About the role? Might be okay but could be considered not exactly role. However instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other headings, but says use those for section headings (e.g.) implying those are examples; we could also have other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map all content into those sections.
Thus:
- About the role: include role description, maybe also company overview? Could incorporate company info as part of role description.
- Responsibilities: list.
- Requirements: could combine Qualifications and maybe Skills? But we have separate headings for Requirements, Qualifications, Skills. We need to decide what goes where. The posting has "Qualifications" list. Could treat that as Requirements or Qualifications. We have both headings; we could put qualifications under Requirements, and maybe Skills under Qualifications? But we have no separate Skills list. Could combine.
Better: Use Requirements for the qualifications list. Use Qualifications maybe for any additional? But we don't have separate. Could put the qualifications list under Requirements and leave Qualifications empty? But we must not emit a heading followed by filler/placeholder text. So we cannot have a Qualifications heading with no content. So we should either omit Qualifications heading if no distinct content, or put something meaningful there. The posting does not have a separate "Skills" list; but we could treat the qualifications as skills. However we have both Requirements and Qualifications headings; we need to decide which to use.
We could treat the qualifications list as Requirements, and maybe put any "Skills" under Qualifications (like strong customer service, communication skills). But that seems redundant.
Alternatively, we could combine Requirements and Qualifications into one section, but we need headings. Perhaps we can use Requirements for the list, and Qualifications for a short paragraph summarizing? But we must not invent content.
Better approach: Use only the headings that have substantive content: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Omit Qualifications and Skills if no distinct content. The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we must include all; it's examples. So we can omit those lacking content.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Now we need to extract content for each.
About the role: Should include the description of role, maybe also company overview? Let's craft a paragraph that includes: "East End Veterinary Center (EEVC) is hiring a Veterinary Receptionist in Riverhead, NY. In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service." Also maybe include the note about EEVC being Suffolk County's only VECCS Level II Certified Facility, etc. That is about the company but could be part of role description. We'll include it.
Responsibilities: list as - each.
Requirements: list of qualifications.
Benefits: list as given.
Pay: include compensation details: $20–$22/hour based on experience and skillset + $3/hour overnight shift differential from 11:00 PM–7:00 AM.
Schedule: Part-Time, 10-hour shifts.
We should not repeat job title as heading.
We must not include boilerplate like EEO, navigation, legal, etc. Also remove duplicated lines.
We need to output only HTML fragment.
Let's craft.
HTML:
About the role
East End Veterinary Center (EEVC) is hiring a Veterinary Receptionist in Riverhead, NY. In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service. EEVC is Suffolk County's only VECCS Level II Certified Facility, providing 24/7 emergency and critical care alongside specialty veterinary services. The center empowers team members to take ownership of their work, offers a structured onboarding process with mentorship, and supports professional growth through career development opportunities.
Responsibilities
- Welcome clients and provide compassionate, professional support in person and over the phone
- Educate clients and referring veterinarians about available emergency and specialty services
- Coordinate and schedule appointments within our multi-specialty animal hospital
- Handle reminder and follow-up communications by phone and email
- Accurately update and maintain client and patient records and files
- Communicate effectively with clients, referring veterinarians, and hospital team members
- Support the needs of our emergency and specialty departments in a fast-paced environment
- Help create a positive client experience during both routine and emotionally challenging situations
Requirements
- Strong customer service and communication skills
- Ability to create a welcoming, professional first impression for clients and referring veterinary partners
- Comfortable working in a fast-paced emergency and specialty veterinary hospital environment
- Strong multitasking, organization, and attention-to-detail skills
- Ability to adapt when priorities change or unexpected situations arise
- Collaborative, team-oriented approach with a commitment to respectful communication
- Previous customer service experience preferred
- Ability to communicate compassionately with pet owners, including during stressful or emotional situations
- Fluent English speaking and reading skills required
Benefits
- CSR Certificate Program!
- Uniform Allowance + Free VetBloom access (RACE-approved CE)
- Veterinary Technician Education Sponsorships
- Professional Development Assistance
- Employee Referral Bonuses + Employee Pet Discount
- NVA Pet Resort Discount + Pet Insurance Discount
- 401(k) with employer match
- Employee Assistance Program
- Employee Pet Area – We have plenty of space for you to bring your own pets to work!
Pay
$20–$22/hour based on experience and skillset, plus $3/hour overnight shift differential from 11:00
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map all content into those sections.
Thus:
- About the role: include role description, maybe also company overview? Could incorporate company info as part of role description.
- Responsibilities: list.
- Requirements: could combine Qualifications and maybe Skills? But we have separate headings for Requirements, Qualifications, Skills. We need to decide what goes where. The posting has "Qualifications" list. Could treat that as Requirements or Qualifications. We have both headings; we could put qualifications under Requirements, and maybe Skills under Qualifications? But we have no separate Skills list. Could combine.
Better: Use Requirements for the qualifications list. Use Qualifications maybe for any additional? But we don't have separate. Could put the qualifications list under Requirements and leave Qualifications empty? But we must not emit a heading followed by filler/placeholder text. So we cannot have a Qualifications heading with no content. So we should either omit Qualifications heading if no distinct content, or put something meaningful there. The posting does not have a separate "Skills" list; but we could treat the qualifications as skills. However we have both Requirements and Qualifications headings; we need to decide which to use.
We could treat the qualifications list as Requirements, and maybe put any "Skills" under Qualifications (like strong customer service, communication skills). But that seems redundant.
Alternatively, we could combine Requirements and Qualifications into one section, but we need headings. Perhaps we can use Requirements for the list, and Qualifications for a short paragraph summarizing? But we must not invent content.
Better approach: Use only the headings that have substantive content: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Omit Qualifications and Skills if no distinct content. The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we must include all; it's examples. So we can omit those lacking content.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Now we need to extract content for each.
About the role: Should include the description of role, maybe also company overview? Let's craft a paragraph that includes: "East End Veterinary Center (EEVC) is hiring a Veterinary Receptionist in Riverhead, NY. In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service." Also maybe include the note about EEVC being Suffolk County's only VECCS Level II Certified Facility, etc. That is about the company but could be part of role description. We'll include it.
Responsibilities: list as - each.
Requirements: list of qualifications.
Benefits: list as given.
Pay: include compensation details: $20–$22/hour based on experience and skillset + $3/hour overnight shift differential from 11:00 PM–7:00 AM.
Schedule: Part-Time, 10-hour shifts.
We should not repeat job title as heading.
We must not include boilerplate like EEO, navigation, legal, etc. Also remove duplicated lines.
We need to output only HTML fragment.
Let's craft.
HTML:
About the role
East End Veterinary Center (EEVC) is hiring a Veterinary Receptionist in Riverhead, NY. In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service. EEVC is Suffolk County's only VECCS Level II Certified Facility, providing 24/7 emergency and critical care alongside specialty veterinary services. The center empowers team members to take ownership of their work, offers a structured onboarding process with mentorship, and supports professional growth through career development opportunities.
Responsibilities
- Welcome clients and provide compassionate, professional support in person and over the phone
- Educate clients and referring veterinarians about available emergency and specialty services
- Coordinate and schedule appointments within our multi-specialty animal hospital
- Handle reminder and follow-up communications by phone and email
- Accurately update and maintain client and patient records and files
- Communicate effectively with clients, referring veterinarians, and hospital team members
- Support the needs of our emergency and specialty departments in a fast-paced environment
- Help create a positive client experience during both routine and emotionally challenging situations
Requirements
- Strong customer service and communication skills
- Ability to create a welcoming, professional first impression for clients and referring veterinary partners
- Comfortable working in a fast-paced emergency and specialty veterinary hospital environment
- Strong multitasking, organization, and attention-to-detail skills
- Ability to adapt when priorities change or unexpected situations arise
- Collaborative, team-oriented approach with a commitment to respectful communication
- Previous customer service experience preferred
- Ability to communicate compassionately with pet owners, including during stressful or emotional situations
- Fluent English speaking and reading skills required
Benefits
- CSR Certificate Program!
- Uniform Allowance + Free VetBloom access (RACE-approved CE)
- Veterinary Technician Education Sponsorships
- Professional Development Assistance
- Employee Referral Bonuses + Employee Pet Discount
- NVA Pet Resort Discount + Pet Insurance Discount
- 401(k) with employer match
- Employee Assistance Program
- Employee Pet Area – We have plenty of space for you to bring your own pets to work!
Pay
$20–$22/hour based on experience and skillset, plus $3/hour overnight shift differential from 11:00
- each.
Requirements: list of qualifications.
Benefits: list as given.
Pay: include compensation details: $20–$22/hour based on experience and skillset + $3/hour overnight shift differential from 11:00 PM–7:00 AM.
Schedule: Part-Time, 10-hour shifts.
We should not repeat job title as heading.
We must not include boilerplate like EEO, navigation, legal, etc. Also remove duplicated lines.
We need to output only HTML fragment.
Let's craft.
HTML:
About the role
East End Veterinary Center (EEVC) is hiring a Veterinary Receptionist in Riverhead, NY. In this role, you’ll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service. EEVC is Suffolk County's only VECCS Level II Certified Facility, providing 24/7 emergency and critical care alongside specialty veterinary services. The center empowers team members to take ownership of their work, offers a structured onboarding process with mentorship, and supports professional growth through career development opportunities.
Responsibilities
- Welcome clients and provide compassionate, professional support in person and over the phone
- Educate clients and referring veterinarians about available emergency and specialty services
- Coordinate and schedule appointments within our multi-specialty animal hospital
- Handle reminder and follow-up communications by phone and email
- Accurately update and maintain client and patient records and files
- Communicate effectively with clients, referring veterinarians, and hospital team members
- Support the needs of our emergency and specialty departments in a fast-paced environment
- Help create a positive client experience during both routine and emotionally challenging situations
Requirements
- Strong customer service and communication skills
- Ability to create a welcoming, professional first impression for clients and referring veterinary partners
- Comfortable working in a fast-paced emergency and specialty veterinary hospital environment
- Strong multitasking, organization, and attention-to-detail skills
- Ability to adapt when priorities change or unexpected situations arise
- Collaborative, team-oriented approach with a commitment to respectful communication
- Previous customer service experience preferred
- Ability to communicate compassionately with pet owners, including during stressful or emotional situations
- Fluent English speaking and reading skills required
Benefits
- CSR Certificate Program!
- Uniform Allowance + Free VetBloom access (RACE-approved CE)
- Veterinary Technician Education Sponsorships
- Professional Development Assistance
- Employee Referral Bonuses + Employee Pet Discount
- NVA Pet Resort Discount + Pet Insurance Discount
- 401(k) with employer match
- Employee Assistance Program
- Employee Pet Area – We have plenty of space for you to bring your own pets to work!
Pay
$20–$22/hour based on experience and skillset, plus $3/hour overnight shift differential from 11:00