Veterinary Receptionist

Key Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details.
• Answer client questions and triage client concerns.
• Handle accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests.
• Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Aid in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant is preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Schedule

Schedule would be three 12-hour shifts per week which fall within our hours of operations. Clinic Hours of Operations are as follows: Monday - Saturday, 8 am - 8 pm.

About Dogwood Trails Animal Hospital

Dogwood Trails is a brand-new state-of-the-art small animal hospital located in Bentonville, Arkansas. Open since October 2024, the hospital offers a variety of services to provide the best comprehensive care to our patients through all stages of life including preventative care, soft tissue surgeries, dentals, in-house diagnostics, ultrasound, and digital full body and dental radiographs.

Pay

Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.