Jobs · Customer Service · Mississippi

Veterinary Receptionist

Alliance Animal Health · Greater Jackson Area · 3 days ago
Customer ServiceFull-time

About the Practice

Animal Medical Clinic of Vicksburg is a mixed animal practice assisting with your small and large animal needs. Our new hospital was completed in July of 2006. It features a larger waiting room, 5 exam rooms, an expanded treatment area, state-of-the-art Surgical Suite and ICU. We also have more spacious rooms for boarding including an exercise yard and indoor large animal treatment area with stalls. We offer a range of services including preventive care, internal medicine, surgery, dermatology, in house lab for bloodwork, radiology and ultrasound.

Responsibilities

Job duties include, but are not limited to:

  • Maintain the visual appeal of the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Be comfortable with various medical outcomes
  • Must be able to withstand unpleasant odors and noises
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases

Training & Development

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We're looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, calm, team player, multi-tasker and strong communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Benefits

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

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