Veterinary Office Manager

About the role

Lighthouse Veterinary Care for Cats is a growing, thriving Feline exclusive veterinary practice located in Virginia Beach, Virginia. Since opening our doors in August of 2021, our goal has been to be a supportive, customer focused practice. Our devotion is to provide exceptional care to our feline patients while going above and beyond to address the needs of our clients in a calm, relaxed, family-oriented atmosphere. We have an open position available for one very exceptional Office Manager.

Responsibilities

• Interacting with clients, vendors, & others on the phone and in person
• Overseeing marketing of the practice
• Implementing community outreach programs
• Managing inventory and supplies
• Overseeing the employee schedule
• Ensuring updates and compliance to the employee handbook
• Supervising team members, including assessing skill levels & implementing a growth plan alongside the ownership team
• Overseeing maintenance of equipment and general facility maintenance including the cleanliness and aesthetic appearance of the practice
• Assisting with maintaining a smooth daily work flow by being able to effectively navigate and address challenges that may arise within a day

Qualifications

• At least 5+ years of advanced experience within the clinical veterinary medical environment is preferred.
• Prior extensive experience in a leadership/team managing capacity and/or as a lead veterinary customer service representative is desired.
• A candidate with at a minimum an associate's degree is preferred.
• Have the ability to multi-task effectively
• Demonstrate strong computer skills and is comfortable with technology
• Able to easily navigate through computer programs such as Excel & Microsoft Word
• Able to handle cats gently and safely if needed to assist with patient care
• Reliable, punctual, innovative, and dedicated to veterinary medicine and to the growth of your new team and practice

Schedule

Hours: 36-40 hours per week. Due to the unpredictable nature of veterinary medicine, Additional Hours Will Be Required On Occasion. Days worked: Monday-Friday with some Saturdays as needed.