Veterinary Clinic Manager

What You’ll Be Accountable For

• Create smooth, efficient clinic operations that support high-quality veterinary care and outstanding client experiences.
• Build, train, and schedule a clinic team that feels supported, prepared, and motivated to do their best work.
• Ensure the Veterinary Clinic consistently meets cleanliness, safety, and sanitation standards in alignment with Houston SPCA policies.
• Develop and refine SOPs that make training, workflows, and daily operations clear and consistent.
• Monitor clinic performance through metrics, monthly reporting, and financial insight—including staffing models, pricing considerations, and operational efficiency.
• Serve as a reliable problem-solver for staff and clients, calmly addressing concerns and resolving issues with professionalism and empathy.
• Partner cross-functionally with other Houston SPCA leaders to support organizational growth, community outreach, and events.

How You’ll Show Up Each Day

• Leads visibly and proactively—you’re present on the clinic floor, not just in an office.
• Balances compassion with accountability, holding high standards while supporting your team’s growth.
• Anticipates challenges and solves them early, using data, observation, and feedback.
• Communicates clearly and respectfully with staff, leadership, volunteers, and the public.
• Adapts quickly to changing needs, priorities, or operational demands.
• Represents Houston SPCA with confidence and care, always reinforcing responsible pet ownership and exceptional client service.

The Experience & Skills That Make You Successful

• Bachelor’s degree or equivalent experience.
• 5+ years of management experience in animal welfare, veterinary services, or a related field.
• Strong operational knowledge of clinic workflows, medical protocols, sanitation standards, and animal handling.
• Financial and analytical skills related to staffing, budgets, revenue, and reporting.
• Proven ability to train, mentor, and develop teams.
• Comfortable working flexible or unscheduled hours as needed.
• Ability to lift up to 50 lbs and safely handle animals with patience and care.
• Valid Texas Driver’s License.

Why You’ll Love Working at Houston SPCA

• Medical, dental, and vision insurance.
• Vacation and sick time off.
• 403(b) retirement plan with employer contributions.
• Employee Assistance Program (EAP).
• Employee discounts on veterinary and wellness services.
• The chance to make a real, measurable impact in the lives of animals and the Houston community.

Pay

Commensurate with experience.

Schedule

Flexible or unscheduled hours as needed.

Benefits

Includes: Medical, dental, and vision insurance; Vacation and sick time off; 403(b) retirement plan with employer contributions; Employee Assistance Program (EAP); Employee discounts on veterinary and wellness services; The chance to make a real, measurable impact in the lives of animals and the Houston community.