Veterinary Clinical Support Manager

Schedule

Four 10‑hour shifts each week (40 hours). Weekdays: Monday‑Friday with one weekday off each week (Tuesday or Wednesday). Three weekday shifts run 7 am–5 pm, one runs 10 am–8 pm. Weekends: work every third weekend (Saturday and Sunday) with the Friday before and the Monday after off.

Pay

$79,000–$93,000 per year, based on experience.

Benefits

• Medical, dental, and vision insurance
• 401(k) with match
• PTO + CE allowance
• Tuition reimbursement
• Paid lunch breaks
• Pet care discounts
• Pet food discounts
• Paid volunteer time
• Uniform allowance

Responsibilities

• Lead the clinical support team: hire, train, coach, mentor, conduct performance reviews, resolve conflicts, and build a positive team culture.
• Run daily operations: build department schedules, manage workflow, and assess staffing needs.
• Act as the on‑floor leader: address issues, handle administrative tasks, and provide hands‑on support as needed.
• Maintain safe and consistent care: develop and uphold clinical protocols, ensure compliance with OSHA, AAHA, and state/federal regulations.
• Drive process improvement: identify opportunities to improve efficiency, reduce risk, and enhance quality.
• Partner with hospital leadership: collaborate on patient care, support services, and broader business decisions.
• Coordinate with two other Clinical Support Managers to ensure coverage: two managers on‑site each weekday and one manager on‑site each weekend.

Requirements

• At least 5 years of clinical experience (specialty or emergency experience strongly preferred).
• Supervisory or leadership experience (highly valued).
• Veterinary technician licensure (preferred).
• Strong coaching, team‑building, and cross‑department communication skills.
• Working knowledge of clinical protocols, OSHA guidelines, and quality assurance.
• Comfort with digital medical records and scheduling tools.
• Collaborative, problem‑solving approach with strong emotional intelligence.