Veterinary Client Care Specialist-Part Time

About the role

The Virginia Veterinary Centers in Fredericksburg, VA is hiring a part-time Client Care Specialist to join our outstanding Emergency and Specialty teams!

Responsibilities

• Answering phones
• Scheduling/ Coordinating patient appointments
• Data entry, filing, email
• Patient discharge
• Maintain a clean and safe hospital lobby for employees, clients, and patients
• Be compassionate, as well as client and patient focused.

Requirements

• A high school diploma or equivalent is required.
• A vocational certificate/diploma in business or office administration is preferred.
• Experience in the veterinary or medical field is preferred.
• Available to work: days or evenings (weekends will be required)

Qualifications and Experience

• Qualified candidates should be friendly, poised and have a client focused approach.
• Excellent communication skills both written and verbal
• Proficient typing skills
• Ability to multi-task in a fast-paced environment
• Ability to quickly learn how to use internal company software systems.
• Must be well organized.
• Ability to handle high pressure and stressful situations and events in a calm supportive manner.
• Ability to review estimates, discuss financial options, and process payments.

Benefits

• Employee Referral Bonus
• Uniform Allowance
• Paid License Renewal Fees (for LVT's)
• Paid Time Off
• Employee Pet Discount
• 401k
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• HSA/FSA

Pay

$18-20/hr.

Schedule

Anticipated Schedule: Emergency Client Care Shifts vary and require open availability. Shifts can start as early as 6am and end as late as 12am EST. They can be duration of 6, 8, 10, or 12 hours. Open availability during the week and weekend is required as shifts are assigned based on skill sets. Up to 28 hrs/week