Veterinary Clinic Support Specialist (Part-time)

Responsibilities

• Handles incoming calls from the public relating to basic animal shelter services.
• Provides accurate information in a clear and concise manner in accordance with policies to customers.
• Provides callers and patrons with additional resources and alternatives available.
• Maintains clinic inventory and notifies staff of supply shortages.
• Affords assistance in administering animal care services in accordance with policies on a daily, ongoing, and as needed basis.
• Affords assistance in handling and placing animals with different temperaments and health conditions in temporary receiving areas.
• Records and maintains accurate medical and animal records in a log in accordance with policies.
• Covers follow-up calls to no-shows for evaluation purposes.
• Provides daily cleaning and feeding for animals temporarily housed in the intake area.
• Maintains neatness and cleanliness in areas such as kennels, treatment areas, and clinic spaces.
• Stays current on updated promotions, shelter services, shelter programs and adoption efforts.

Qualifications

• High school diploma and three (3) years of professional experience involving animal services or clerical work; or any combination of experience and training which enables one to perform the essential job functions.
• Working experience with animals strongly preferred.
• Bilingual in Spanish is preferred.