Veterinary Assistant / Client Service Representative

Animal Clinic of Muskegon is seeking a dedicated and versatile Veterinary Assistant/Client Service Representative to join our team. In this dual-role position, you'll be a vital part of both our medical support team and our reception staff. Whether you're assisting in the treatment area or greeting clients at the front desk, your work will help ensure our patients receive the highest quality care and our clients feel informed, supported, and welcome.

Responsibilities

• Assisting veterinarians during exams, treatments, surgical procedures, and dentistry
• Providing safe, gentle patient handling and restraint during outpatient and procedural care
• Maintaining accurate medical records and treatment documentation
• Building positive client relationships through education, communication, and attentive service
• Maintaining clean, organized, and fully prepared exam rooms, treatment areas, and procedural spaces

Schedule and Pay

This is a full-time position, with availability needed Monday-Friday, and one Saturday per month. Your schedule will be split with a focus on scheduling as an assistant, and 1-2 days as a CSR.

Compensation: $16–19 per hour.

Benefits

• Bonus package: Up to $500 depending on experience
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Part-time team members may be eligible for limited benefits in accordance with company policy and state law.

Requirements

• 3+ years of veterinary assistant, animal care, kennel, or related role preferred
• Knowledge of basic veterinary terminology and patient care principles
• Ability to assist with exams, treatments, and outpatient procedures
• Ability to prioritize tasks and multitask in a fast-paced environment
• Compassionate, professional communication with clients and team members
• Commitment to exceptional patient care and client service

About Us

The Animal Clinic of Muskegon in Muskegon, MI, stands as a trusted pillar of veterinary care in the community since 1946. Our team of two experienced veterinarians and compassionate staff are dedicated to providing personalized and high-quality medical services to every furry companion we serve. Equipped with advanced technology and a commitment to ongoing education, we offer a wide range of veterinary services tailored to meet the individual needs of each pet. At the Animal Clinic of Muskegon, we prioritize building strong relationships with both pets and their owners, ensuring clear communication and trust throughout their healthcare journey. With a passion for animal welfare and a deep connection to our community, we are proud to serve as partners in the health and happiness of pets in Muskegon and beyond.