Client Service Representative/Vet Assistant
VCA Animal Hospitals · Bethlehem, PA · 3 wk ago
HealthcareFull-time
Client Service Representative/Veterinary Assistant
Responsibilities
- Greet clients and create a welcoming, professional environment
- Answer phones and manage scheduling
- Confirm appointments and handle follow-up calls
- Explain services, fees, and process payments
- Maintain accurate medical records
- Support a smooth and efficient front desk workflow
- Assist with patient handling and basic care
- Obtain history on sick/well patients
- Administer injections
- Blood draws
- Help maintain hospital cleanliness and organization
- Reinforce client education during visits
Requirements
- A minimum of 1 year veterinary experience
Qualifications
- Veterinary assistant experience
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Team-oriented with a positive attitude
Benefits
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!