Veterans Program Supervisor

Overview and Responsibilities

• Meet weekly with staff to implement program changes and provide guidance on veteran issues
• Responsible for training new and current staff in the specified region
• Attend local Continuum of Care meetings and related veteran meetings as needed
• Educate community partners about the services SSVF provides
• Assign prospective veterans to a SSVF staff for program assessment and/or enrollment
• Make sure veteran files are compliant and case notes are being entered in a timely manner by the case managers
• Conduct file reviews
• Ensure HMIS data is being entered correctly and in compliance with VA and CoC guidelines
• Afford assistance with case management responsibilities as needed
• Maintain a small veteran caseload if necessary

Knowledge and Experience Requirements

• Bachelor’s degree required, BSW preferred and/or 4 to 6 years equivalent professional experience considered
• Veteran status preferred
• Knowledge of housing and community resources in specified region
• Requires driver license (MO residents require a Class E)
• Requires reliable transportation and valid and current auto insurance
• Residence within the specified region preferred but not required
• Work a minimum of 37.5 hours a week

Skills and Competencies Required

• Previous experience as a supervisor preferred
• Previous experience working with unhoused veterans preferred
• Experience working with individuals with mental health and/or substance use concerns
• Ability to communicate effectively with veterans, SSVF staff and community partners
• Excellent computer skills
• Exceptional time management and organization skills
• Ability to multitask effectively and efficiently
• Ability to work in fast-paced situations and meet deadlines
• Ability to interview and hire quality staff
• Strong budgeting skills

Resource for Which Accountable

• Recruits, interviews, hires, and trains STL Area and Rural Counties staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with agency policy.