Vendor Management Analyst

Position Summary

This position supports the Bank’s Third-Party Risk Management and Vendor Management program by maintaining a complete and accurate vendor inventory and providing independent risk-based oversight of vendor relationships.

The position ensures vendors are appropriately assessed, monitored, and managed throughout the vendor lifecycle in accordance with regulatory expectations, internal policies, and risk management standards. The analyst partners with business units, Compliance, Information Security, and Risk Management to evaluate vendor risk and maintain an effective vendor oversight framework.

The Vendor Management Analyst coordinates due diligence of vendors, facilitates contract reviews, and prepares materials for regulatory examinations and board reporting. Strong analytical and problem-solving skills along with attention to detail are essential.

Essential Functions

• Conduct initial and ongoing due diligence reviews for third-party vendors.
  • Review financial statements, SOC reports, cybersecurity assessments, business continuity plans, insurance coverage, and other documentation.
  • Assess vendor risks related to operational, compliance, reputational, strategic, and information security concerns.
  • Identify and escalate concerns or gaps.
• Track completion of ongoing monitoring requirements and due diligence reviews.
  • Assist with review of vendor contracts and service agreements.
  • Track contract renewals, expirations, and termination requirements.
  • Ensure contracts meet required regulatory risk management provisions.
• Maintain documentation necessary for regulatory examinations and internal audits.
  • Prepare reports for management committees, senior leadership, and Board as needed.
• Collaborate with relationship managers to identify and manage vendor risks.
  • Provide guidance and training to relationship managers regarding vendor management requirements.

Core Values

• Humility - We are “blue-collar bankers”. We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest.
  • Finds A Way - This simply put, is nothing more than attitude. It’s a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference.
    • Effort - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day.
      • Owning-It - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it’s about ownership. When an employee says they will do something, they follow through and get it done.

Education And Experience

• Required - High school diploma or GED, Etc.
  • Continuing Education to maintain job knowledge.
• Required - Three To Five Years Of Banking Experience.
  • Preferred - Three to Five years of customer service experience.
  • Preferred - Proficiency In Microsoft Suites.

Additional Information

The employer has the right to revise this position description at any time. The position description is not a contract for employment. Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.