Vendor Business Manager (IBM-HW) - CCA

About the role

The Vendor Business Manager (IBM-HW) for our CCA (Caribbean Central America) Organization will lead the IBM Power & Storage portfolio. This role is responsible for aligning the capabilities of TD SYNNEX, IBM, and our partner ecosystem to generate demand, develop a qualified pipeline, and deliver profitable, sustainable growth.

Responsibilities

• Lead the end-to-end commercial management of the IBM Power & Storage portfolio, including strategy, market positioning, pricing, availability, forecasting, and performance.
• Develop and execute the annual business plan in alignment with TD SYNNEX CCA and IBM strategic priorities.
• Establish and strengthen relationships with channel partners while identifying opportunities for cross-selling, upselling, and expanded market coverage.
• Drive demand-generation initiatives, including campaigns, events, training sessions, workshops, and webinars, in collaboration with IBM and authorized partners.
• Manage the sales pipeline through consistent follow-up on opportunities, quotations, negotiations, and closures.
• Prepare and monitor forecasts for sales, inventory, margin, and other key performance indicators.
• Partner with sales, presales, marketing, finance, operations, and credit teams to ensure timely and effective execution.
• Maintain awareness of market trends, competitive activity, and customer requirements to recommend and implement new growth initiatives.
• Lead technical and commercial enablement activities for partners across IBM Power, Storage, and related solutions.
• Prepare executive reports and presentations for IBM, channel partners, and senior leadership.

Requirements

• Bachelor's degree in Engineering, Business Administration, Marketing, Information Systems, or a related field.
• Three to five years of relevant experience in technology distribution, vendor management, channel sales, systems integration, or IT product and solution management.
• Intermediate to advanced English proficiency for vendor communication and technical or commercial documentation.
• Demonstrated experience with infrastructure solutions, including servers, storage, virtualization, or data centers.
• Experience working with distributors, channel partners, and systems integrators.
• Strong analytical capability across sales, margin, forecasting, inventory, and pipeline management.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Knowledge of IBM Power and/or IBM Storage is preferred.

Qualifications

• Strong orientation toward business results and profitability.
• Commercial acumen and business development capability.
• Sound analytical thinking and decision-making skills.
• Effective relationship management and negotiation skills.
• Executive-level communication and influencing ability.
• Proactive, accountable, and able to work independently.
• Prominent ability to collaborate effectively across functions.
• Strong customer and partner ecosystem focus.
• Adaptability and commitment to continuous learning.

Skills

• Strategic planning and execution.
• Market analysis and trend identification.
• Channel management and partner engagement.
• Customer relationship management.
• Technical and commercial enablement.
• Financial analysis and forecasting.
• Project management and execution.
• Communication and presentation skills.

Benefits

At TD SYNNEX, we offer a range of benefits to support your well-being and career growth. These include:

• Elective Benefits: Programs tailored to your country to best accommodate your lifestyle.
• Growth and Development: Formal programs on leadership and professional development, and many more on-demand courses.
• Personal Well-Being: Seminars, events, and our global Life Empowerment Assistance Program to boost your financial, physical, and mental health.
• Diversity, Equity & Inclusion: Celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Global Organization: Networking with other new co-workers within your first 30 days through our onboarding program.
• Community Engagement: Participation in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time position with occasional non-standard work hours or overtime as required.