Vehicle Asset Operations Administrator

Key Responsibilities

• Support daily activities of team to ensure productivity, quality, and service standards are consistently met.
• Provide ongoing coaching, guidance, and feedback to support employee development and performance.
• Serve as the first point of escalation for operational issues, questions, and employee concerns.
• Monitor individual and team performance, addressing issues promptly and escalating as appropriate.
• Affirm daily workflows and tasks are completed accurately and on time.
• Cookload workload distribution to balance efficiency, capacity, and deadlines.
• Assist with onboarding and training of new hires.
• Ensure adherence to company policies, procedures, and compliance requirements.
• Track and report basic performance metrics and operational updates to management.
• Communicate priorities, deadlines, and process changes clearly to the team.
• Identify opportunities for process improvements and support implementation of new procedures or tools.
• Lead efforts to improve current process and standard operating procedures.

Qualifications

• A high school diploma or equivalent required; Bachelor’s degree preferred.
• One to two years of relevant operational experience in the automotive finance, lending, dealership, financial services, or related automotive industry required.
• Strong organizational, problem-solving, and decision-making skills.
• Clear and professional written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and relevant internal systems.

Pay

The expected pay for this role is a base pay range of $18.47- $21.63 per hour (non-exempt), plus bonus based on performance. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot
• Paid Vacations Days
• Paid sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas,TX office)
• Rental Car Discounts, Dell Member Purchase Program UKG Wallet