VALET - ON CALL
About the role
One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success.
Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.
Responsibilities
- Promptly and safely park and retrieve vehicles following company policies and procedures.
- Maintain accurate records of parked vehicles and ensure keys are securely stored.
- Adhere to company policies and safety guidelines at all times.
- Greet guests warmly and professionally, establishing a positive first impression.
- Effectively communicate parking procedures and fees to guests.
- Aid customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
- Cook up with fellow team members to ensure efficient service delivery.
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
- Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
Requirements
- Excellent communication and interpersonal skills.
- Strong sense of accountability and responsibility.
- Ability to work effectively in a team environment.
- Exceptional customer service skills.
- Reliable, friendly, and ability to create a lasting impression.
- Physical ability to move quickly and lift heavy items (up to 50 lbs.).
- Previous valet or customer service experience is a plus.
Qualifications
To work at our company, you should possess the following experience and attributes:
- Excellent communication and interpersonal skills.
- Strong sense of accountability and responsibility.
- Ability to work effectively in a team environment.
- Exceptional customer service skills.
- Reliable, friendly, and ability to create a lasting impression.
- Physical ability to move quickly and lift heavy items (up to 50 lbs.).
- Previous valet or customer service experience is a plus.
Skills
To succeed in this role, you should possess the following skills:
- Excellent communication and interpersonal skills.
- Strong sense of accountability and responsibility.
- Ability to work effectively in a team environment.
- Exceptional customer service skills.
- Reliable, friendly, and ability to create a lasting impression.
- Physical ability to move quickly and lift heavy items (up to 50 lbs.).
- Previous valet or customer service experience is a plus.
Benefits
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Pay
Compensation Range: $18.00 - $19.00 an hour plus tips
Schedule
Varies: You must be available Friday, Saturday, Sunday 2:00pm - 10:00pm + additional shift as business needs require