Vaccines Account Manager – Savannah, GA

Territory includes, but is not limited to: Savannah, GA.

About the role

For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. We believe prevention, at scale and for impact, is the best health investment for society, patients, and the economy. Vaccine-preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions.

The Vaccine Account Manager (VAM) is pivotal in owning the B2B customer relationship in the largest and most complex healthcare delivery networks (e.g., Health Systems, State CDC Awardees, major health departments, and Federally Qualified Health Systems). The VAM serves as the primary liaison with our largest customers, engaging C/D-level clinical and non-clinical stakeholders to understand unique customer needs and deliver a customized value proposition. This role requires a strategic professional who can build relationships with complex healthcare organizations, navigate formulary processes, and ensure optimal patient access to vaccines.

Responsibilities

• Strategic Account Development and Management
  • Build partnerships with large-organized customers, including Health Systems, Public Awardees, and FQHCs, and key decision-makers (e.g., Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists, and P&T Committee members).
  • Identify customer objectives and goals and align vaccination efforts to support them.
  • Develop robust customer-specific and area Business Plans leading to Good Selling Outcomes (GSO) (e.g., stakeholder mapping, budget cycles, formulary timelines, and business reviews).
  • Navigate complex organizational structures to identify clinical, operational, and financial influencers to progress vaccine access/formulary status, policy/protocol, stocking, and pull-through.
  • Work closely with Public Sector decision-makers to advance immunization efforts and address local policy shifts. Represent needs to Field and HQ leadership for timely support.
  • Strategically manage key accounts through comprehensive business reviews, knowledgeable contract performance discussions, organization of educational programs, and attendance at key customer meetings and medical conferences.
• Sales Excellence & Revenue Generation
  • Achieve or exceed customer-specific targets, including volume, immunization rates, market share, and annual sales targets for the vaccine portfolio.
  • Define and achieve customer-specific objectives and GSOs with KPIs for success.
  • Support the contracting process in partnership with Contracting Specialists.
  • Execute consultative selling processes to position vaccines as a leading intervention.
• Cross-Functional Collaboration
  • “Quarterback” VBU needs and objectives and work with Sales leadership to guide local Sales teams operating within the customer network.
  • Coordinate organizational support to meet customer needs.
  • Support vaccination programs within and across channels, including strong referrals to Retail pharmacy settings, adjudication support, and utilization of digital platforms as appropriate.
  • Partner with internal teams (e.g., Contracting Specialists, OPAS/HSDs, Medical Affairs, and Marketing) to compliantly offer relevant resources and present the clinical, economic, and operational value of vaccines.
  • Collaborate with Market Access to address coverage, reimbursement, and contracting challenges.
• Clinical & Scientific Expertise
  • Develop expertise in vaccines, disease states, immunization guidelines, and the competitive landscape.
  • Provide evidence-based clinical education to healthcare professionals on vaccine efficacy, safety profiles, and administration protocols.
  • Stay current with CDC guidelines, Medical Society recommendations, and Health Quality metrics.
• Market Intelligence & Analysis
  • Analyze key account performance, market trends, competitive activities, and formulary landscape to identify growth opportunities.
  • Provide market feedback to internal stakeholders on positioning and pricing.
• Administrative & Compliance
  • Maintain detailed customer interaction and activity records in CRM systems.
  • Complete required training programs, certifications, and compliance modules.
  • Ensure all promotional activities comply with pharmaceutical regulations and company policies.

Requirements

• Bachelor’s Degree from an accredited institution.
• Previous vaccines sales experience.
• Combined minimum of 5 years of the following: Pharmaceutical Sales, Pharmaceutical Marketing, Payer, and/or Business Development Experience.
• Valid driver’s license.
• Travel Required: Up to 40% (based on specific district size).

Qualifications

• Preferred Qualifications:
  • Master's Degree in business, public health, hospital administration, or a similar field.
  • Deep knowledge of contracting in the healthcare industry.
  • Expertise in the vaccines marketplace, GSK and competitive portfolios, and customers.
  • Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles, and decision-making processes (P&T, formulary, etc.).
  • Experience calling on C/D-level within large, complex healthcare delivery networks (e.g., IDNs).
  • Experience with lateral leadership in a highly matrixed organization.
• Key Skills/Competencies:
  • Advanced business acumen and analytical skills to diagnose opportunities.
  • Strong communication, presentation (live and remote), and influencing skills to work with large customers.
  • Ability to translate strategy to local-level business and strategic account plans.
  • Impact and influence with other Sales leaders and representatives to mobilize action plans in support of priority customers.

Benefits

Please visit the GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

About GSK

GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.