Jobs · Customer Service

Vacation Planner

Fabventure Travel · United States · 2 mo ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

About the role

Fabventure Travel is hiring a Vacation Planner to strengthen the day-to-day work required to help travel-related requests move from research or inquiry through accurate documentation, coordination, and follow-up. This position supports customer, administrative, operational, or business workflows associated with Fabventure Travel.

Responsibilities

  • Reviewing traveler requests, booking details, destination research, supplier information, or itinerary changes.
  • Keeping names, dates, confirmations, preferences, and travel documentation accurate in shared systems.
  • Following up with travelers, suppliers, or internal teams when information or action is outstanding.
  • Resolving routine questions and escalating complex booking or service issues with clear notes.

Requirements

  • Strong attention to names, dates, confirmations, and customer preferences.
  • Clear customer communication and dependable follow-up.
  • Confidence researching and organizing information across web-based tools.
  • Ability to manage several requests without losing track of outstanding details.
  • Comfort applying these habits to vacation planning rather than generic administrative support.

Training on company-specific processes or systems may be provided where appropriate.

Remote Work

The work assigned to this Vacation Planner position is designed to be completed remotely through approved digital systems, email, phone, shared documents, and other collaboration tools. Reliable follow-through, secure handling of information, and clear written status updates are important.

Employment Information

Full-time, 100% remote within the United States. Associate level.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

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