UX Researcher & Strategist

About the role

Speero is a CRO and experimentation agency that helps clients (marketing & product teams) understand their customers and make better decisions about digital experiences. We’re looking for a hands‑on, experienced (5+ years) UX researcher who can take a client’s business question, design the right research, do the work, and explain what the findings mean for the next decision.

Responsibilities

• Plan and conduct research across customer journeys
• Process user‑testing sessions and interviews
• Bring qualitative and quantitative evidence together
• Lead client research calls: clarify the problem, challenge assumptions constructively, present findings, and help teams agree on what to do next
• Own research and its strategic direction as an individual‑contributor
• Work alongside strategists, analysts, designers and project managers across client accounts
• Make recommendations for next steps, including JDIs, experiments and further research (while experimentation colleagues own A/B‑test delivery and experiment statistics)

Qualifications and Skills

• Hands‑on UX researcher with 5+ years of experience
• Ability to take a client’s business question and design appropriate research
• Skill in planning and conducting research across customer journeys
• Experience processing user‑testing sessions and interviews
• Capability to synthesize qualitative and quantitative evidence
• Experience leading client research calls, clarifying problems, challenging assumptions, presenting findings, and facilitating team alignment
• Comfort working as an individual‑contributor with ownership of research direction
• Ability to collaborate with strategists, analysts, designers, and project managers
• Skill in making recommendations for next steps, including JDIs, experiments, and further research