UX Researcher

Responsibilities

• Conducting, analyzing, and synthesizing research on multiple aspects of consumer product and device experiences
• Working with Designers, Product Managers, Data Analysts, and other UX Researchers to define and research questions and identify opportunities for insights in a fast-paced, dynamic environment
• Socializing research findings effectively, translating insights into actionable recommendations
• Leveraging innovative research methodologies and AI-enabled tools to streamline efficient and repeatable workflows
• Championing a consumer-centric mindset throughout the organization

Qualifications

• 5+ years of experience conducting UX research including experience executing product research projects from study design through fielding, synthesis, and reporting
• Skilled at employing a number of qualitative and quantitative research methods — including surveys, moderated and unmoderated usability studies, in-depth interviews, diary studies, card sort exercises, etc.
• Understanding of the strengths and weaknesses of different research methods, including when and how to apply them during the product development lifecycle
• Familiarity with statistics and experience using survey tools like Qualtrics
• Demonstrated success using data and insights to influence product decisions and impact product direction
• Ability to connect insights and themes across research projects
• Balance of effort across multiple projects simultaneously
• Clear written and verbal communication, strong data storytelling and presentation skills
• Experience partnering closely with designers, product managers, and data analysts

Desirable Characteristics

• A genuine passion for entertainment and media, and a deep curiosity about culture and trends as they relate to products and user experiences
• Demonstrated experience: Designing and executing quantitative research across a variety of analytical approaches
• Researching streaming products, sports experiences, and/or mobile games
• Managing projects and working in a large, matrixed organization
• Basic understanding of behavioral user analytics and how to incorporate behavioral analytics into UX research efforts