UX Researcher
UXR Hunt · Austin, TX · 1 wk ago
Information Technology$95k–$130k/yrFull-time
Responsibilities
- Plan and execute qualitative and quantitative research studies including interviews, usability tests, surveys, and contextual inquiry
- Translate ambiguous product questions into clear research objectives and appropriate methodologies
- Recruit and screen research participants from target user populations, working with customer success to access existing customers when appropriate
- Synthesize findings into actionable insights and communicate results through written reports, presentations, and workshop facilitation
- Maintain and iterate on a centralized research repository so findings remain accessible and reusable across teams
- Prioritize research requests, build shared understanding of the user, and partner with product designers to integrate research into the design process from early concept through post-launch evaluation
- Collaborate with data analysts to combine qualitative insights with quantitative usage data for a fuller picture of user behavior
- Contribute to the development of research standards, templates, and best practices across the organization
Requirements
- 4 or more years of experience in UX research, user research, or a closely related role within a product organization
- Proficiency in a range of research methods including moderated usability testing, semi-structured interviews, card sorting, and survey design
- Experience working on enterprise or B2B products with complex user workflows
- Demonstrated ability to communicate research findings clearly to non-research stakeholders including executives and engineers
- Familiarity with research tooling such as UserZoom, Maze, Dovetail, or comparable platforms
- Strong written and verbal communication skills with the ability to write crisp, skimmable research reports
- Ability to manage multiple concurrent research projects and communicate trade-offs when prioritizing
- Bachelor's degree in Human-Computer Interaction, Cognitive Psychology, Anthropology, or a related field; equivalent experience considered
About the Company
Careerscape