UX Researcher

About the role

Our roster has an opening with your name on it. FanDuel is seeking a highly motivated and experienced individual to join our Sports UX team as a UX Researcher. You’ll take part in meaningful work and real-life projects as you gain an in-depth look into the inner workings of one of the world's premier sports-technology & entertainment companies. You'll learn from some of the most innovative and experienced minds in the industry and improve your knowledge of User Experience processes in a fast-paced environment.

The game plan

• Demonstrate an advanced understanding of our users and how they engage with our products.
• Demonstrate a solid understanding of the product under study, including the relevant journeys, user needs, challenges, and the FanDuel business.
• Successfully organize, facilitate, and analyze unmoderated and medium-complexity moderated user research, while taking measurable steps to learn how to conduct more complex studies.
• Translate business questions or hypotheses into research objectives and a clear research plan.
• Demonstrate storytelling skills by clearly and succinctly communicating research findings across various formats, while connecting it back to the business and customer goals (the “so what?”).
• Identify and clearly articulate areas for improvement based on research findings.
• Conduct heuristic analyses and make recommendations based on best practices.

Stats

• Minimum of 3+ years of previous User Experience Research experience.
• Strong knowledge of User Experience Research methodologies and best practices.
• Demonstrated success working as part of a cross-functional team that includes UX Design, Product, and Engineering.
• Strong verbal and written communication skills.
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus.

Player benefits

• We treat our team right. We offer amazing benefits above and beyond the basics.
• We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
• We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards.
• The applicable salary range for this position is $94,000 - $129,250 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand.
• This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits.
• This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
• This role includes paid personal time off and 14 paid company holidays.
• FanDuel offers paid sick time in accordance with all applicable state and federal laws.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.