UX Manager – Amazon Ads on Devices, Amazon Ads

About the role

Amazon Ads is seeking an experienced UX Manager to lead a team of UX Designers responsible for end-to-end advertising experiences across Amazon Devices - including Fire TV, Fire Tablet, Alexa, and Echo.

Responsibilities

• Own the design delivery pipeline from concept through launch - ensuring the team ships high-quality advertising experiences across Amazon Devices
• Establish a culture of urgency and accountability; remove blockers, streamline decision-making, and drive rapid iteration cycles to get experiences into market fast
• Partner with Engineering and Product to compress timelines, identify MVP scopes, and make smart trade-offs that balance speed with craft
• Measure and communicate the impact of shipped experiences - engagement rates, ad interaction metrics, advertiser adoption, and customer sentiment - and use those signals to inform what to build next
• Build and maintain deep, trusted relationships with publisher teams across Amazon Devices — Fire TV, Fire Tablet, Alexa, Echo Show, and emerging device surfaces
• Serve as the primary UX point of contact for device publishers on advertising experience strategy; understand each publisher's product vision, customer experience bar, and technical constraints
• Drive cross-publisher alignment on shared design standards, ad format specifications, interaction patterns, and quality guardrails - ensuring a cohesive and consistent advertising experience across the device ecosystem
• Facilitate regular cross-publisher design reviews, alignment forums, and roadmap syncs to proactively identify conflicts, surface shared opportunities, and build consensus on priorities
• Navigate competing publisher priorities with diplomacy and data; advocate for the customer experience while balancing advertiser needs and publisher goals
• Develop and socialize a unified advertising design language across device surfaces that respects each publisher's unique context while maintaining ecosystem coherence
• Lead, mentor, and grow a team of UX Designers, fostering a culture of craft excellence, experimentation, and customer obsession
• Design ad experiences that feel native, contextual, and additive to the device experience - not interruptive; champion a customer-first approach to advertising on personal and shared devices
• Champion AI-powered design workflows - integrating generative AI, automation, and intelligent tooling into the team's creative process to increase efficiency, speed-to-market, and scalability
• Explore emerging interaction paradigms - voice, gesture, ambient UI, multimodal - and translate them into innovative, shippable ad formats
• Translate business goals and technical constraints (device performance, screen fidelity, input modality) into compelling, customer-centric design solutions that can be shipped incrementally
• Partner closely with Product Management, Engineering, Science, and Business stakeholders across devices publishers to shape the advertising roadmap and ensure UX is a strategic driver of outcomes
• Influence across organizational boundaries - building consensus, driving alignment, and resolving ambiguity on complex, cross-team initiatives where speed and clarity are critical
• Establish strong relationships with partner UX teams across Devices and Ads to ensure consistency and coherence across the broader customer experience
• Drive efficient, predictable delivery of design work; build repeatable processes that enable the team to ship fast without sacrificing quality
• Balance long-term strategic bets (next-generation device ad formats) with near-term delivery commitments; manage the team's portfolio of work across multiple device surfaces with a bias toward action
• Use data, research insights, and customer feedback to inform design decisions and measure the real-world impact of shipped experiences

Qualifications

• 6+ years of design experience
• 3+ years of leading design teams experience
• Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement
• Experience in delivering design solutions for projects of large scope and complexity
• Experience building and growing relationships with internal and external partners
• Experience driving direction and alignment with cross-functional teams
• Experience designing for device-based, living-room, or embedded platforms (smart TVs, tablets, voice assistants, IoT, or similar)
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
• Bachelor's degree or above in design, human-computer interaction (HCI), or Associate's degree or above