UX Manager – Display Advertising Experiences, Amazon Ads
Amazon · New York, NY · 3 wk ago
Art & CreativeFull-time
About the role
Amazon Ads is seeking a UX Manager to lead a team of UX Designers focused on creating world-class display advertising experiences across Amazon-owned and operated (O&O) properties and third-party (3P) publisher surfaces. This leader will own the end-to-end design strategy for display ad formats that delight end customers, deliver measurable results for advertisers, and scale across a complex, multi-surface ecosystem.
Responsibilities
- Own the design delivery pipeline from concept through launch - ensuring the team ships high-quality advertising experiences on time and at the speed our customers and advertisers demand
- Establish a culture of urgency and accountability; remove blockers, streamline decision-making, and drive rapid iteration cycles to get experiences into market fast
- Partner with Engineering and Product to compress timelines, identify MVP scopes, and make smart trade-offs that balance speed with craft
- Measure and communicate the impact of shipped experiences - CTR lifts, engagement gains, advertiser adoption - and use those signals to inform what to build next
- Lead, mentor, and grow a team of UX Designers, fostering a culture of craft excellence, experimentation, and customer obsession
- Set a high bar for design quality across the team; establish and evolve design standards, critique practices, and review processes
- Identify and pursue opportunities to innovate on ad formats, interactions, and creative tooling that differentiate Amazon's advertising offerings
- Champion AI-powered design workflows - integrating generative AI, automation, and intelligent tooling into the team's creative process to increase efficiency, speed-to-market, and scalability
- Influence across organizational boundaries - building consensus, driving alignment, and resolving ambiguity on complex, cross-team initiatives where speed and clarity are critical
- Drive efficient, predictable delivery of design work; build repeatable processes that enable the team to ship fast without sacrificing quality
- Balance long-term strategic bets with near-term delivery commitments; manage the team's portfolio of work across multiple workstreams with a bias toward action
- Use data, research insights, and customer feedback to inform design decisions and measure the real-world impact of shipped experiences
Qualifications
- 3+ years of leading design teams experience
- 6+ years of design experience
- Experience managing teams
- Experience in delivering design solutions for projects of large scope and complexity
- Experience driving direction and alignment with cross-functional teams
- Bachelor's degree or above in design, human-computer interaction (HCI), or Associate's degree or above
- Proven track record of shipping experiences on tight timelines while maintaining quality
- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar