UX Design Lead, Vice President

Job Responsibilities

• Drive a user-centric design approach for complex, highly functional business solutions through rapid testing, iterative prototyping, and continuous refinement.
• Lead initial UX research and early discovery by planning and facilitating sessions to validate problem statements, uncover user needs, and inform experience direction.
• Lead cross-functional design thinking workshops that enable human-centered problem solving and align teams on outcomes.
• Lead the design, brand, and build of intuitive, polished user interfaces in partnership with product owners, developers, and business stakeholders.
• Foster a collaborative design process with product owners, developers, and business stakeholders.
• Set design direction grounded in user research and insights, translating needs into clear information hierarchy and interaction patterns.
• Contribute to and help evolve the design system and component library to drive consistency, scalability, and quality.
• Own your solution through delivery by providing clear specifications, supporting QA, and maintaining status and transparency with partners.
• Provide day-to-day direction and leadership to a junior designer, including work planning, design feedback, and coaching to support growth and delivery quality.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience in UX/product design, interaction design, or a related field delivering user-centered digital products and complex workflows.
• Expert proficiency in Figma (Figma Design, Figma Slides, FigJam, and Figma Make).
• Portfolio available for review.
• Growth mindset with a strong problem-solving orientation and desire to continuously learn and develop.
• Proven track record leading UX to deliver user-centered products, including facilitation of collaborative working sessions, mentoring junior designers, and strong presentation and visual communication skills.
• Knowledge of service design, design systems, and agile methodologies.

Preferred Qualifications, Capabilities, And Skills

• Familiarity with intelligent solution technologies (e.g., Tableau, Pega, Microsoft Power, Sigma, Databricks).
• Ability to leverage “vibe coding” (LLM-assisted rapid prototyping) to quickly generate UI concepts, interaction patterns, and lightweight prototypes that accelerate design exploration and iteration.
• Illustration, animation/motion, and photo-realistic image editing skills.
• Ability to design effectively with financial data and market information.
• Mobile experience (responsive and/or native).

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.