Jobs · Information Technology · New York

UX Creative Technologist, Vice President

JPMorganChase · Brooklyn, NY · Yesterday
On-siteInformation TechnologyFull-time

About the role

Shape the future of how JPMorganChase designs and builds for nearly 320,000 employees — where code-first craft, AI-native systems thinking, and elegant design converge to raise the bar for what a small team can ship.

Responsibilities

  • Lead hands-on creation of the AI-native design system end-to-end — from foundations, tokens, components, patterns, and documentation to a scalable contribution model — as a coded, evolving, living product
  • Deliver high production-quality, accessible, sub-atomic code that other teams can build on with confidence
  • Design and ship AI agents and automations that make the system generative, self-serve, and self-improving — from foundation scaffolding to on-demand pattern generation
  • Establish middle-layer connections, APIs, integration points, and tooling that link the design system to the products, pipelines, and workflows that consume it
  • Set the creative engineering and design bar for the system — spanning visual and interaction quality, code architecture, and performance
  • Integrate AI natively into daily workflows — including prototyping, generation, and agentic tooling — to accelerate delivery without sacrificing craft
  • Collaborate with cross-functional partners to embed the design system into leadership tools and key internal product moments
  • Serve as a hands-on technical authority, translating complex product and design problems into systems and tooling that teams can align behind and build upon
  • Partner with the Design Director and associate designers to push the team's craft and pace, collectively doing the best work of our careers

Requirements

  • 5+ years of experience or equivalent expertise in creative technology, design engineering, user experience, design systems, or similar craft-and-code roles
  • Exceptional design taste and craft, with demonstrated ability to set and maintain the visual and interaction quality bar
  • Proven experience building and scaling design systems as coded infrastructure, with real adoption across multiple teams
  • Strong, production-level front-end engineering skills across modern frameworks, token-based systems, accessibility standards, and performance optimization
  • Hands-on experience building AI agents, automations, or AI-augmented tooling and shipping them into real workflows
  • Strong understanding of UI architecture and front-end technical constraints and requirements for complex applications
  • Experience partnering closely with engineering teams and communicating effectively in developer terms
  • Background in agency, studio, or high-speed delivery environments, with a track record of shipping high-quality work at pace
  • Familiarity with Git-based workflows, including contributing to and pushing changes through shared repositories
  • Demonstrated experience applying inclusive design and accessibility guidelines, embedding both into the components and patterns that ship
  • Fluency across Figma, VS Code, modern front-end frameworks, and AI coding tools, with a willingness to adopt new tools as they emerge

Qualifications

  • Portfolio and codebase that demonstrate design systems, production front-end work, and shipped AI agents together in a single profile
  • Experience building AI-native or generative capabilities into a design system, such as design-to-code pipelines, agentic component generation, or automated documentation
  • Background in agency, advertising, videogames, design engineering, or future-concepting environments
  • Hands-on motion and micro-interaction experience in production applications, comfortable writing interface animation in code (CSS, JS, or Lottie) so motion ships as a living part of the system
  • Comfortable operating across the middle layer — connecting front-ends to services, data, and pipelines rather than working only at the UI surface
  • Experience leading systems, platforms, or craft initiatives with a track record of raising quality across a team

Skills

  • Deep expertise in design systems and AI-augmented engineering
  • Expertise in complex applications and systems
  • Clear command of how to work with AI — both to generate experiences and to ship agents into a workflow

Benefits

Our team ethos combines a love for design, continuous skill development, and elegant craft delivered at speed. We take complex problems and make them feel immediately obvious through systems, tooling, and AI-augmented workflows — letting a small team ship like a large one and raising the standard for how the Employee Experience organization designs and builds across the firm.

Pay

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work.

Schedule

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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