UW Quality & Best Practice Mgr

About the role

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands.

Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote.

Responsibilities

What does it take to be successful at Aflac? Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations.

What does it take to be successful in this role? Advanced and in-depth knowledge of Group Life, Disability and Leave, Knowledge and experience in auditing, best practices, and training, Demonstrated technical knowledge and experience presenting to multiple levels of leadership, Strong track record of fostering business improvement and delivering change in a complex insurance environment, Strong relationship, presentation, and negotiation skills, Excellent verbal and written communication skills.

• Performs quality reviews of Underwriter’s quoted activities for accuracy.
• Assesses adherence to guidelines, authority, processes, and compliance regulations.
• Identifies trends and recommends/implements solutions through training, best practice documentation, and tools/system updates.
• Leads and participates in projects that enhance Underwriting accuracy, efficiency, consistency, and compliance.
• Trains Underwriters on guidelines and best practices.
• Provides reporting to Leadership of Quality Management results.
• Assists in Financial Booking process.
• Performs other duties as required.

Requirements

• Bachelor's Degree in a related field
• 6 years of experience in Group Life, LTD, STD and/or Absence Products
• Experience building and implementing key strategies
• Experience reviewing case pricing to achieve pricing accuracy
• Or an equivalent combination of education and experience

Travel Less than or equal to 10%.

Benefits

The salary range for this job is $100,000 - $135,000. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.

• 11 paid holidays
• Up to 20 days PTO to be used for any reason
• State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
• Other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being