UW Quality & Best Practice Mgr

About the role

We are seeking a Quality & Best Practice Manager to join our team. This role is remote or hybrid depending on your location within the continental US.

Responsibilities

• Performs quality reviews of Underwriter’s quoted activities for accuracy.
• Affirms adherence to guidelines, authority, processes, and compliance regulations.
• Identifies trends and recommends/implements solutions through training, best practice documentation, and tools/system updates.
• Leads and participates in projects that enhance Underwriting accuracy, efficiency, consistency, and compliance.
• Trains Underwriters on guidelines and best practices.
• Provides reporting to Leadership of Quality Management results.
• Assists in Financial Booking process.
• Performs other duties as required.

Requirements

• Advanced and in-depth knowledge of Group Life, Disability and Leave.
• Knowledge and experience in auditing, best practices, and training.
• Demonstrated technical knowledge and experience presenting to multiple levels of leadership.
• Strong track record of fostering business improvement and delivering change in a complex insurance environment.
• Strong relationship, presentation, and negotiation skills.
• Excellent verbal and written communication skills.

Qualifications

• Bachelor's Degree in a related field.
• 6 years of experience in Group Life, LTD, STD and/or Absence Products.
• Experience building and implementing key strategies.
• Experience reviewing case pricing to achieve pricing accuracy.

Skills

• Acting with Integrity.
• Communicating Effectively.
• Pursuing Self-Development.
• Serving Customers.
• Supporting Change.
• Serving Organizational Goals.
• Working with Diverse Populations.

Benefits

• Total Rewards: Salary range $100,000 - $135,000.
• Medical, dental, and vision coverage.
• Prescription drug coverage.
• Health care flexible spending.
• Dependent care flexible spending.
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity).
• 401(k) plans.
• Annual bonuses.
• Opportunity to purchase company stock.
• 11 paid holidays.
• Up to 20 days PTO.
• State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked).
• Other leaves of absence, if eligible.