UW Quality & Best Practice Mgr

About the role

We are seeking a Quality & Best Practice Manager to join our team. This role is remote or hybrid depending on your location within the continental US.

Responsibilities

• Performs quality reviews of Underwriter’s quoted activities for accuracy.
• Affirms adherence to guidelines, authority, processes, and compliance regulations.
• Identifies trends and recommends/implements solutions through training, best practice documentation, and tools/system updates.
• Leads and participates in projects that enhance Underwriting accuracy, efficiency, consistency, and compliance.
• Trains Underwriters on guidelines and best practices.
• Provides reporting to Leadership of Quality Management results.
• Assists in Financial Booking process.
• Performs other duties as required.

Requirements

• Advanced and in-depth knowledge of Group Life, Disability and Leave.
• Knowledge and experience in auditing, best practices, and training.
• Demonstrated technical knowledge and experience presenting to multiple levels of leadership.
• Strong track record of fostering business improvement and delivering change in a complex insurance environment.
• Strong relationship, presentation, and negotiation skills.
• Excellent verbal and written communication skills.

Qualifications

• Bachelor's Degree in a related field.
• 6 years of experience in Group Life, LTD, STD and/or Absence Products.
• Experience building and implementing key strategies.
• Experience reviewing case pricing to achieve pricing accuracy.

Skills

• Acting with Integrity.
• Communicating Effectively.
• Pursuing Self-Development.
• Serving Customers.
• Supporting Change.
• Serving Organizational Goals.
• Working with Diverse Populations.

Benefits

• Total Rewards: Salary range $100,000 - $135,000, with additional benefits including medical, dental, vision, prescription drug, health care flexible spending, dependent care flexible spending, Aflac supplemental policies, 401(k) plans, annual bonuses, and stock options.
• Additional benefits include 11 paid holidays, up to 20 days PTO, and state-mandated sick leave.

Pay

The salary range for this job is $100,000 - $135,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation.

Schedule

This role may be hybrid or remote depending on your location within the continental US. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote.