Mgr Quality

Essential Duties and Responsibilities

• Maintain knowledge of changes in industry standards, customer requirements, inspection techniques.
• Auditing: Serve as the point of contact for customer or Certification Body audits. Lead and/or assign auditors and subject matter experts for internal, external audits, and vendor/critical supplier audits.
• Responsible for the collecting and interpreting quality data to assist in continual improvement of the Quality Management System.
• Aid with Quality Management system annual Management Review, including maintaining and establishing annual Quality Objectives.
• Aid with the development and maintenance of all QMS Documents (QMS Manual, Work Instructions and QA Forms).
• Serve as QMR to conduct customer and critical supplier related investigations.
• Supervise QA/QC Coordinators.
• Review of customer tenders and quality documents to help support Marketing and Operations. Reviews are to ensure Workstrings International has the capabilities to meet customers applicable quality requirements.
• Review and approve development and revisions of Quality Control Plans for customers.
• Review and approve Quality System Procedures and Process Control Plans.
• Directs and continually educates QA/QC Coordinators to ensure the quality of products are consistent with established internal, customer and industry standards.
• Assign routine Quality Assurance Operational Inspections.
• Directs QA/QC Coordinators to monitor results of inspection and testing activities to ensure continuous control over materials, facilities, and products and interprets data.
• Serves as liaison for 3rd party monitor request during outgoing inspections.
• Monitor third party offsite outgoing inspections as required.
• Review damages resulting from 3rd party inspections of Company-owned pipe/tool(s) onsite & offsite.
• Monitor operational compliance with Customer specifications.
• Investigate internal incidents and customer incidents.

Qualifications

• Strong understanding of quality systems.
• Ability to explain complex concepts to entry level employees.
• Familiarity with popular or common quality standard.
• Basic understanding of quality engineering and statistical techniques.
• Thorough understanding of the quality audit process and related techniques.
• Working knowledge of API quality and product standards, ISO-9000 series of quality system standards and the implementation, qualification and maintenance of these programs.
• Working knowledge of temporary pipework, and related industry standards.
• Working knowledge of computer software.

Skills

• Excellent written and verbal communication skills.
• Capable of managing and completing multiple tasks accurately and expeditiously.
• Self-motivated with the ability to prioritize work independently and establish goals and objectives with little to no supervision.
• Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedures and effectively present information and responses to groups of managers and customers.
• Ability to apply general to advanced mathematical concepts.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.